HDPii Dual-Sided
Part Number L001130
Revision Control Date Document Title Number
Table of Contents
General Troubleshooting
Printer Adjustments
Inhibit Panel Usage
Toolbox
Firmware Updates
How to use the guide
Manual Description
Safety Messages review carefully
Step Process
Reviewing the Boot-up Sequence
Process Flow in table format
Reviewing the Sequence of Operations
Reviewing Card Printer Sequence of Operations
Specifications
Introduction
Reviewing the Printer Overview table
Reviewing the Package
Reviewing the Card Printer
Display Printer with attached Output Hopper
Regulatory Compliances
Agency Listings
Term Description
File Number E145118
FCC Rules
Environmental Protection China-RoHS
Technical Specifications
Card Sizes
Technical Specifications
See Card tab under Printer Adjustments
Technical Specifications
ICLASS
Technical Specifications
16MB RAM
Restricted access
Locking override
Prints or Images
Print Speed Batch Mode
Print Speed
USB
Functional Specifications
Function Description
Component Description
Printer Components LCD and Softkey Control Pad
Cancel
Printer Components LCD and Softkey Control Pad
Pause
Resume
Printer Components Print Ribbons
Printer Components Blank Cards
Type Description
Printer Components Card Input and Output Hoppers
Printer Components Blank Cards
Printer Components Card Output Hopper and Reject Hopper
Printer Components Transfer Roller
Printer Components Flipper Table
Symbol as shown to the left
Before performing an operation preceded by this symbol
Performing repair procedures, unless otherwise specified
Hands, as well as thoroughly clean hands to remove oil
Time Requirement
System Requirements
Inspecting the Printer
Unpacking the Printer
Unpacking the Printer
Display a Included with your Printer
Choosing a Good Location
About Moisture Condensation
Estimated Repair Time 20 minutes Step Procedure
Module Installation Procedures
Installing the Output Module Accessory
Output Module Accessory
Estimated Repair Time 1 minute
Removing the Output Side Upgrade Cover if applicable
Step Procedure
Printer Loading Procedures
Loading the Print Ribbon
Loading the Print Ribbon
Tighten the Print Ribbon
Loading the Print Ribbon
Loading the Clear Transfer Film
Load the Film into the Film Cartridge until the rolls click
Loading the Clear Transfer Film
Tighten the Film
Insert the Film Cartridge into the Printer until it clicks
Inserting the Card Cleaning Roller
Inserting the Card Cleaning Roller
Remove the protective sleeve from the Card Cleaning Roller
Insert the Card Cleaning Roller into the card input area
Loading the Blank Cards
Load the blank cards into the Card Cartridge, as shown below
Loading the Blank Cards
Connecting Power to Printer
Connecting Power to Printer
Connecting Power to Printer
Printer Driver Installation Procedures
Installing the Printer Driver
Installing the Printer Driver
Click on the Next button to continue with the installation
Read the License Agreement. Select the I accept the terms
License agreement option
Select Local to install a USB Printer
Select Network and enter an IP Address for the Printer
Click on the Next button to begin the installation
Wait during the installation
Step Procedure Applies to USB Printer installation
Connect the USB cable to both the PC and the Printer
Restricted USE only
Click the Finish button Reboot your computer
You have completed this procedure
Printing a Test Print Image
Printing a Test Print Image
To prevent equipment or media damage, refer to
Using the Security Lock Slot
Using the Security Lock Slot on
General Troubleshooting
LCD Messages
Safety Messages review carefully
Troubleshooting LCD and Printer Error Message Tables
How to use the LCD Error Message Table example provided
Press Resume or Cancel
Troubleshooting with the LCD Error Message Table
LCD Error Message Cause Solution
Troubleshooting with the LCD Error Message Table
Troubleshooting with the LCD Error Message Table
Troubleshooting with the LCD Error Message Table
Troubleshooting with the LCD Error Message Table
Troubleshooting with the LCD Error Message Table
Troubleshooting with the LCD Error Message Table
Troubleshooting with the LCD Error Message Table
Film Rfid tag is bad
Cancel Print button or
Cancel button located on
Print
Resume button
Resume
Troubleshooting with the LCD Error Message Table
Troubleshooting with the LCD Error Message Table
On Cancel Print
Troubleshooting with the Printer Error Message Table
Printer Error Cause Solution Message
Troubleshooting with the Printer Error Message Table
Troubleshooting with the Printer Error Message Table
Troubleshooting with the Printer Error Message Table
Troubleshooting with the Printer Error Message Table
Troubleshooting with the Printer Error Message Table
Troubleshooting with the Printer Error Message Table
Troubleshooting with the Printer Error Message Table
Cancel Print
Cancel Print button or the Cancel
Button located on the Printer
Restricted USE ONLYFargo Electronics, Inc
Communications Errors
Resolving the Communication Errors
Resolving the Communication Errors
Printing a Test Image
Printing a Test Image
Display B Click on the Run Tests button. See the previous
Reviewing the Alignment Self Test Card
Reviewing the Color Bars Self Test
Reviewing the Device Settings Self Test
Reviewing the Ymck Self Test
Reviewing the Magnetic Self Test
Reviewing the Resin Self Test
Ethernet Option Section
Function Requirement
Technical Specification Ethernet Option
Here are the system requirements for Ethernet
Functional Specification Ethernet Option
Feature Description
TCP/IP
Snmp
Reviewing the Print Server
Reviewing the Web Page Server
Reviewing the Network Management Interface
Reviewing the Telnet Server
Initiating a Telnet Session
Snmp interface is described below
Interface Description
MIB-II
Reviewing the Telnet Command Table
Telnet Command Command Purpose Command Format
Reviewing the Telnet Command Table
Command Purpose Command Format
Newname
Ipaddress
Password
Reviewing the Telnet Command Table
Ethernet Web Pages Standard Procedures
Reviewing Web page security
Logging
Accessing the Home
Reviewing the Home
This section provides a display of the Home
Category Field Purpose
Configuring the Network Settings
Reviewing the Home Page Categories and Fields table
Accessing the Network Settings
Select the Network link from any web page of the Printer
Reviewing the Interface
Reviewing the Current Settings
Switching to the Automatic IP Address Mode
Changing to the Static IP Address Mode
Changing to the static IP address mode
Using the Clear Changes button
Using the Media Information
Using the TCP/IP
Using the TCP/IP
See the Using the TCP/IP page procedure
Using the Printer
Reviewing the Printer
See the previous page for descriptions of the fields
Using the System Log
Changing the Log Name
Changing the Log Name
Selecting the Log Type
Selecting the Log Type
Specify one destination for the log
Step Procedure No event logging
Selecting the Log Destination
Selecting the Log Destination
Setting up Email Event logging
Step Procedure Specify email logging
Setting up Email Event logging
Specifying UDP Event logging
Specifying UDP Event logging
Specifying TCP Event logging
Specifying TCP Event logging
Restricted USE ONLYFargo Electronics, Inc
Using the Administration pages
Using the System Information
Using the System Information
Label textbox
Location textbox
Contact textbox
Changing the Root Password
Using the Reboot pages
Rebooting the Printer
Rebooting the Printer
Upgrading the Main Firmware
Upgrading the Main Firmware
Display a Selecting Administration
Display B Selecting Upgrade
Select Reboot when requested. See Display B below
Display a Selecting the Browse and Upgrade buttons
Select the Browse button. See Display a below
Navigate to and select the appropriate file to upload
Display B Continuing to reboot
Using the Print Path
Using the Print Path
Accessing the Ethernet Status LEDs
Using the Help
Reviewing the LED Table
Flash Rate Indicates Green LED
Step Procedure
Step Procedure
Restoring the Factory Settings for Ethernet
Resetting the settings
Changing the LCD Network Settings
Accessing the Network Setup Menu
Network Settings menu Options -Menu Next Network Settings
Changing the Dhcp Setting
Changing the Aneg setting
Resetting Passwords
Saving addresses
Accessing the IP Address
Follow this procedure
Troubleshooting procedures
Verifying the Printer Connection
Verifying the Printer IP address
Step
Printing a test
Reviewing Frequently-asked Questions
Question Answer
Reviewing Frequently-asked Questions Answer
Reviewing Frequently-asked Questions Answer
Options Menu Network Settings Reset Passwords
Select Start Settings Printers and Faxes
Your Printer Driver Properties
Select the Use the following IP address button on
Network Settings Save Addresses
Options Menu Network Settings Dhcp Change
Print Test Page button
Select Start Settings Printers and Faxes your
Printer and Printer
Network communications using TCP and IP protocols
Term Purpose
TCP
Icmp
Glossary of Terms
MIB
Printer Adjustments
Printing on Alternate Card Stocks
Selecting the Right Cards and optimizing the Print Process
Selecting the Appropriate Printer Driver settings
Selecting the Appropriate Printer Driver settings
Conducting the Tape Adhesion Test
Conducting the Tape adhesion Test
See the previous
Conducting the Tape adhesion Test
Installing Printer Driver Updates
Printer Driver Options
Installing Printer Driver Updates
When prompted, do not have Windows print a test print
Setting up the Printer
From Disk window will appear
Using the OK, Cancel and Help buttons
Setting Up the Printer Driver
Setting up Windows 2000/XP/2003
Using the Card tab
Use this option to control specific Printer functions
Selecting the Card Size
Selecting the Card Type
Selecting the Card Type
Selecting the Card Type
Please see b on the previous
Setting the Orientation
Specifying the number of Copies
Selecting the Diagnostics button
This will launch the Diagnostic tool if installed
Selecting the Test Print button
Selecting the About button
Selecting the Toolbox button
Using the Device Options tab
This section describes the use of the Device Options tab
Detecting Supplies at Print Time Function
Detecting Supplies at Print Time Function
Detecting Supplies at Print Time Function
Adjusting the Ribbon Type
Adjusting the Ribbon Type
See the procedure on the previous
Adjusting the Film Type
Using the Dual Sided Group Functions
Using the Dual Sided Print Both Sides option
Step Procedure
Select this option
Backside of the card
Using the Dual Sided Print Back Side Only option
Using the Device Options Group
Step Procedure
Using the Disable Printing option
Using the Image Color tab
Using the Image Color tab
Display B Image Color tab Advanced Image Color window
Using the Quality Color Matching dropdown
Using the Quality Color Matching dropdown
Using the Quality Color Matching dropdown
Using the Quality Color Matching dropdown
Adjusting for the Resin Dither
Using the Advanced Image Color window
Using the Advanced Image Color window
See the previous
Using the Advanced Image Color window
Using the Advanced Image Color window
Using the Advanced Image Color window
Using the Default button on the Image Color tab
Using the Image Transfer tab
Adjusting the Image Position controls
Adjusting the Image Position controls
Adjusting the Transfer Dwell Time and Temperature
Adjusting the Transfer Dwell Time and Temperature
Adjusting the Transfer Dwell Time and Temperature
Adjusting the Transfer Dwell Time and Temperature
Using the Default button
Using the Magnetic Encoding tab
If you select ISO Encoding, you send down a formatted set
Using the Encoding Mode dropdown
Category Description ISO Encoding
Using the Encoding Mode dropdown list
Category Description Custom Encoding
String rather than a formatted set of characters. Note
Category Description Raw Binary
Encoding selection
Category Description JIS II Encoding
Selecting the Coercivity/Magnetic Track
Reviewing the Shift Data Left Function
Reviewing the Magnetic Track Options
Reviewing the Magnetic Track Options
Using the Magnetic Track Options
Using the Magnetic Track Options
Using the Character Size buttons
Using the Ascii Offset dropdown list
Using the Bit Density dropdown list
Using the LRC Generation dropdown list
Using the Encoding Mode dropdown list
Reviewing the ISO Track Locations
Sending the Track Information
Reviewing the Sample String
Track Start End Field Valid Characters Maximum
Ascii See the table below
Ascii 106 See the table below
Reviewing the Ascii Code and Character Table
Using the Default button Image Transfer tab
Using the K Panel Resin tab
Using the Scroll controls
Controls Description
Selecting inches or mm radio button
Using the Click and Drag capability
Using the Add and Delete buttons
Selecting the Full Card
Selecting the Defined Areas
Selecting the Undefined Areas
Defining the Area to activate the Card Grid
Measuring the Total Card area
Measuring the Area to be positioned on the Card
Selecting the Print YMC under the K and Print K Only options
Selecting the Print YMC under the K and Print K Only options
Using the Printer Supplies tab
Reviewing Information on the Supplies tab
Ribbon Level Type, Reorder Number and Gauge Indicator
Film Level Type, Reorder Number and Gauge Indicator
Relates to the procedure on the previous
Reviewing Information on the Supplies tab
Using Inhibit Panel via the Fargo Workbench Printer Utility
Inhibit Panel Usage
Using Inhibit Panel via the Fargo Workbench Printer Utility
Step Procedure
Using Inhibit Panel with an Application
Generating Text Objects
Rendering Print Jobs
Using the Inhibit Panel via Application
Using the Inhibit Panel with an Application
Fill the inhibit areas with black color
Save the file as a BMP from within Microsoft Paint
Using the Inhibit Panel with an Application
Create the rest of the card using the application
This completes the procedure
Using the Test Print
Using the Test Print
Troubleshooting the Inhibit Panel
Accessing the Toolbox
This section describes the Toolbox function
Selecting the Configuration tab
Using the Configuration Tab
Using the Optional Printer Features Group Box
Display Ribbon Low dialog
Using the Event Monitoring Group Box
Reviewing the Ribbon Low message
Using the Film Low message
Selecting the Set Language for Printer LCD Display Group Box
Selecting the Calibrate Film tab
Calibrate Passed
Selecting the Calibrate Ribbon tab
Selecting the Clean Printer tab
Selecting the Clean Printer tab
Using the Clean Printer Group Box
Selecting the Advanced Settings tab
Selecting the Advanced Settings tab
Restore Defaults Button Restores default values
Reviewing the No Printer Connected error message
Reviewing the Value outside the Range error message
Cleaning
Using the Required Supplies
Safety Messages review carefully
Accessing the Clean Printer tab
See below
Cleaning the Printer Platen Roller and Card Feed Rollers
Clean and completely dry
Display a below
Front of the Printer. See Display B below
Cleaning the Printer Platen Roller and Card Feed Rollers
Display a Clean Printer window
Display B Cleaning Card setup for Magnetic Encoder
Cleaning outside the Printer
Cleaning Procedures
Cleaning inside the Printer
Cleaning the Printhead
Replacing the Card Cleaning Roller
Steps Procedure
Cleaning the Magnetic Encoder
Cleaning the Magnetic Encoder
Display a Display B
Using the Inhibit Panel HDPii
Using Inhibit Panel via the Fargo Workbench Printer Utility
Using Inhibit Panel via the Fargo Workbench Printer Utility
Save the file
Using Inhibit Panel from an Application
Generating TextOut Commands
Using the Inhibit Panel via Application
Using the Inhibit Panel via Application
Fill the inhibit areas with black color
Save the file as a BMP from within Paint
Using the Inhibit Panel via Application
Create the rest of the card using the application
Restricted USE ONLYFargo Electronics, Inc
Using the Test Print
Inhibit Panel Feature Operation
Using the Application For Inhibit Area Placement
Inhibit Bitmap Network Shared Printer Instances Functions
Background Information Windows Printing System
Inhibit Bitmap Local Printer Instances Functions
Inhibit Bitmap File Placement Examples
Inhibit Bitmap File Description
Be sure to enclose any necessary paperwork, test cards, etc
Clean the Printhead with a Printhead swab
Cloth
Firmware Updates
Performing the Firmware Updates
Performing the Firmware Updates
Using the drop down menu, select the Printer
This will launch the Technical Support
Click on the Firmware selection box
Click on the Go button, as shown below
Click on the Save button to save the file
Completed
Dialog
Designated files
Step
This completes the Firmware Update process
Contacting Fargo Technical Support
Reviewing Example No Serial Number A1280224
Finding out when a Card Printer was manufactured
Reading the Serial Numbers on a Fargo Printer
Reviewing Spare Parts Lists
Reviewing Spare Parts List for
Glossary of Terms
Term Definition
Glossary of Terms
Glossary of Terms
Glossary of Terms
Glossary of Terms
Eeprom
Eprom
Glossary of Terms
Glossary of Terms
ISO
Glossary of Terms
Glossary of Terms
Glossary of Terms
PET
Resin Semi-solid material
PVC
Ymck
RGB
Glossary of Terms
TAC
Glossary of Terms
YMC
Ymckh
Ymckk
Ymcko
Ymckiki
Ymci
Ymcki
Restricted USE only
Embedded contaminants
No MiFare Encoder No Prox Encoder
Print Test Image
WordPad
