Fortinet manual Troubleshooting, FortiGate-5001FA2 does not startup

Troubleshooting Hardware installation

5Open the left and right handles to their fully open positions.

Opening the handles slides the board a short distance out of the slot, disconnecting the board from the chassis backplane.

The IPM LED turns blue. All other LEDs turn off.

Alignment Pin

Handle

Handle Fully Open

Open

6Pull the board about half way out. All LEDs turn off.

7Turn both handles to their fully-closed positions. When the handles are fully-closed they lock into place.

Alignment Pin

Close

Alignment Pin

Handle

Fully Closed and Locked

8Carefully slide the board completely out of the slot.

Troubleshooting

This section describes the following troubleshooting topics:

•FortiGate-5001FA2 does not startup

•FortiGate-5001FA2 cannot display chassis information

FortiGate-5001FA2 does not startup

Positioning of FortiGate-5001FA2 handles, the presence or absence of a functioning shelf manager, incorrect jumper settings and firmware problems may all prevent a FortiGate-5001FA2 board for starting up correctly. This section describes how to find and fix each of these problems.

All chassis: left handle not contacting power switch

The left handle activates the FortiGate-5001FA2 board power switch.

	FortiGate-5001FA2 Security System Guide
18	01-30000-0379-20080606