TABLE 1.
Symptom | Check this Item | Remedy | |
|
|
| |
The scanned image | Is the ADF cover pressed down or | Do not press down the ADF nor place heavy | |
shifts or is distorted. | heavy object placed on the ADF | objects on the ADF during scanning. | |
| during scanning? |
| |
| Is something causing the scanner to | Do not allow anything to cause the scanner to | |
| vibrate during scanning? | vibrate while scanning. | |
| Are the documents loaded | Load the documents correctly. | |
| correctly? |
| |
Quality of scanned | Did you select half toning or | Select half toning or dithering on your PC. | |
pictures or photos is | dithering? |
| |
not satisfactory. |
|
| |
Are the upper/lower glasses inside | Clean the glass following the instruction in “4.2 | ||
| |||
| the ADF clean? | Cleaning ADF” of the | |
|
| Guide”. | |
Quality of scanned | Are the upper/lower glasses inside | Clean the glass following the instruction in “4.2 | |
text or lines is not | the ADF clean? | Cleaning ADF” of the | |
satisfactory. |
| Guide”. | |
Images are distorted | Are the documents loaded | Load the documents correctly. | |
or blurred. | correctly? |
| |
| Are the upper/lower glasses inside | Clean the glass following the instruction in “4.2 | |
| the ADF clean? | Cleaning ADF” of the | |
|
| Guide”. | |
| Is the ADF cover pressed down or | Do not press down the ADF or place heavy object | |
| heavy object placed on the ADF | on the ADF during scanning. | |
| during scanning? |
| |
| Is something causing the scanner to | Do not allow anything to cause the scanner to | |
| vibrate during scanning? | vibrate while scanning. | |
| Is the scanner installed on a flat, | Install the scanner on a flat, level surface. | |
| level surface? |
| |
Do the documents qualify the | Use the documents that qualify the "Document | ||
occur frequently. | "Document Quality" and "Double- | Quality" and | |
| feed Detection Condition" in "8 | in "8 DOCUMENT SPECIFICATON FOR THE | |
| DOCUMENT SPECIFICATON | ADF" of the | |
| FOR THE ADF" of the |
| |
| Operator's Guide" |
| |
| Are the documents set properly on | Fan the documents before scanning. Correctly | |
| the ADF paper chute? | align the document stack and load them on the | |
|
| ADF paper chute. For details, refer to "2 BASIC | |
|
| SCANNER OPERATIONS" of the | |
|
| Operator's Guide". | |
| Were the documents fanned before | Fan the documents before loading, or reduce the | |
| loaded onto the ADF paper chute? | number of sheets of the documents. | |
| Have the documents just been | Fan the documents 3 or 4 times to remove static | |
| printed out by a copier or laser | electricity from the paper. | |
| printer? |
| |
| Is the document stack over: 20mm | Reduce the number of sheets in the document stack | |
| (0.79 in)? (for A4 size paper) | to 20mm (0.79 in) (for A4 size paper) or 10mm | |
| 10mm (0.4 in)? (for A3 size paper) | (0.4 in) (for A3 size paper) thickness or less. | |
| Are all the consumables (Pick roller | Correctly install the consumable(Pick roller set, | |
| set, Brake roller) installed | Brake roller), if needed. | |
| correctly? |
| |
| Is any of the consumables (Pick | Clean all the consumables. For details, refer to "4 | |
| roller set, Brake roller) dirty? | DAILY CARE" of the | |
|
| Guide" | |
| Is any of consumables (Pick roller | Replace the consumables. For details, refer to "5 | |
| set, Brake roller) worn out? Check | REPLACING CONSUMABLES" of the | |
| the consumable counter. | Operator's Guide" |