
TABLE 1.
Symptom | Check this Item | Remedy |
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|
|
Documents are not | Do the documents qualify the | Use the documents that qualify the "Document |
fed into the ADF | "Document Quality" and "Double- | Quality" and |
(pickup error occurs | feed Detection Condition" in "8 | in "8 DOCUMENT SPECIFICATON FOR THE |
frequently or the | DOCUMENT SPECIFICATON | ADF" of the |
document stops mid- | FOR THE ADF" of the |
|
way). | Operator's Guide"? |
|
| Were the documents fanned before | Fan the documents before loading, or reduce the |
| loaded onto the ADF paper chute? | number of sheets of the documents. |
| Are all the consumables (Pick roller | Correctly install the consumable(Pick roller set, |
| set, Brake roller) installed | Brake roller), if needed. |
| correctly? |
|
| Is any of consumables (Pick roller | Clean the dirty consumables. For details, refer to |
| set, Brake roller) dirty? | 4.2 "Cleaning the ADF" of the |
|
| Operator's Guide". |
| Is any of consumables (Pick roller | Replace the consumable if needed. For details, |
| set, Brake roller) worn out? | refer to 5 "REPLACING CONSUMABLES" of the |
|
| |
| Is there any debris on the document | Remove any debris from the document feed path. |
| feed path? |
|
Paper jams occur fre- | Do the documents satisfy the | Use documents that satisfy the requirements. |
quently. | conditions described in "8.2 |
|
| Document Quality"? |
|
| Is there any debris in the ADF? | Clean the ADF or remove debris from the ADF. |
|
|
|
| Are all the consumables (Pick roller | Correctly install the consumable (Pick roller set, |
| set, Brake roller) installed | Brake roller) , if needed. |
| correctly? |
|
| Is any of consumables (Pick roller | Clean the dirty consumable. |
| set, Brake roller) dirty? |
|
| Is any of consumables (Pick roller | Replace the consumable if needed. For details, |
| set, Brake roller) worn out?. | refer to 5.3 "Replacing the pick roller set" of the |
|
| |
The scanned images | Did you cleaned all of the rollers? | Clean all the rollers. For details, refer to "4 DAILY |
are elongated. |
| CARE" of the |
| Did you adjust the scan scale? | For Windows 98, Windows Me, Windows 2000 |
|
| and Windows XP, please select [Scanner and |
|
| Camera] in the [Control Panel], then click [Device |
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| Set] tab to adjust the scan scale. |
|
| For Windows 95 and Windows NT 4.0, |
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| Scanner Control Center icon in task tray, select |
|
| [Option] and adjust the scan scale. Please refer to |
|
| “7 Online Setup” of the |
|
| and adjust the offset from the Software Operation |
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| Panel (online settings). |