■Failure to Connect to a Remote Computer using its IP Address

If a remote computer cannot be connected to using its IP address, and does not respond to a ping test, try the following steps:

No.

Problem

 

Action

 

 

 

1

Connection error between a remote computer

Check that the LAN cable has been attached to both the scanner and

 

and the scanner, or problem with the LAN

remote computer correctly.

 

cable.

If the remote computer is connected using a LAN cable (straight

 

 

type), in case auto-mdi (automatic selection) is not supported, a LAN

 

 

cable (crossover type), switch, or router is required between the

 

 

scanner and remote computer.

 

 

If this is not the case, the LAN cable may be faulty. Find a LAN cable

 

 

that functions normally and try again.

 

 

 

2

IP address or subnet mask is invalid.

On the "IP Address" screen, check that the IP address or subnet mask

 

 

settings are correct.

 

 

For more details about the "IP Address" screen, refer to "3.5 Setting

 

 

the IP Address/DHCP" (page 7).

 

 

 

3

When using DHCP, the DHCP server does not

Check the DHCP server connection status and the details of the server

 

operate normally, or there is a problem with

settings.

 

the DHCP server settings.

If using DHCP, on the "Network Status" screen, check that IP

 

address, subnet mask, and default gateway settings are all correct.

 

 

 

 

If these settings are not correct, the DHCP server may not operate

 

 

normally, or the DHCP server may not assign valid IP addresses

 

 

because of restricted number of leases or MAC address validation.

 

 

If the DHCP server operating environment is changed, restart the

 

 

scanner.

 

 

The "Network Status" screen can be displayed as follows:

 

 

1.

Select the [Network Settings] tab on the top menu.

 

 

2.

Press the [Down] button on the left side menu.

 

 

3.

Select the [Network Status] tab on the left side menu.

 

 

 

4

Another host or communication device is

If the same IP address has already been used by another host or

 

connected using the same IP address as the

communication device, then even if the other device has been given a

 

scanner.

different IP address the remote computer may not recognize the

 

 

scanner’s "duplicate" IP address until it is rebooted. Restart the

 

 

remote computer.

 

 

If a duplicate IP address connection from another host or

 

 

communication device exists on a LAN, both it will be unusable.

 

 

If a duplicate IP address connection from another host or

 

 

communication device exists, pull out its LAN cable and restart the

 

 

remote computer.

 

 

 

5

Access is denied due to the establishment of a

If a firewall has been established between the remote computer and

 

firewall between the remote computer and the

the scanner, check that it has not been set to deny access to the

 

scanner.

network.

 

 

 

 

Network Scanner fi-6000NS Getting Started

 

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