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Fujitsu M600R, M200R, GranPower7000 (GP 7000F), M400R, M400A manual Troubleshooting, 157

Models: M200 M400A GranPower7000 (GP 7000F) M400R M600 M600R M200R

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14

CHAPTER 14

Troubleshooting

		CONTENTS
14.1	Overview	. . . . . . . . . . 158
14.2	Commands at the ok prompt	. . . . . . . . . . 158
14.3	Initial Diagnosis Sequence	. . . . . . . . . . 159
14.4	SCF Error Messages	. . . . . . . . . . 160

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Fujitsu M600R, M200R, GranPower7000 (GP 7000F), M400R, M400A manual Troubleshooting, 157

Contents

Edition December GP 7000FCopyright and Trademarks Preface Page 24 a Console connections to GP 7000FGraphical console Serial console 24 a 24 B LAN console10/100 Mbit Eth Keyboard/mouse PreferablyTeleservice P321-E102-02EN Page Important Reading FCC Class a Notice DOC Class a Notice VCCI/FCC labelIii Trademark AcknowledgmentsTrademarks Introduction to Chapters PrefaceExternal Interface RCI SettingTroubleshooting Conventions for Warning MessagesVii Viii Important WarningsSystem to shutdown or destroy data Page Contents M200R Main Cabinet M600R Main Cabinet External Interfaces SCF Error Messages 160 Page Illustrations Viii Illustrations Tables Tables Xii Product Outline ContentsHigh-performance Multi-Processor Platform Key FeaturesData Protection for Components and Interfaces Key Features High-speed I/O interfaceReliability, Availability,and Serviceability RAS features High-performance, Large-capacity File DevicesProduct Outline Operator Panel Operator PanelCheck LED Power LEDMode Switch Settings Power switchReset switch Mode switchPCI Interface ConnectorExternal Interface Connectors and Switches for Maintenance External Interface Connectors and SwitchesSerial Terminal Terminal break commandConsole Power On Power On/OffPower On/Off Local-mac-address Property M200 Main Cabinet Appearance OverviewDevice Conﬁguration Device ConﬁgurationOpen View of M200 Main Cabinet Panel cover M200 Main Cabinet Front view of the M200 main cabinetRear of the M200 main cabinet Power suppliesFans Stabilizing feetRear View of M200 Main Cabinet Systemboard layout SystemboardSystemboard Example for normal operation Checking the memory diagnosticsM200 Main Cabinet Memory conﬁguration Disk drive conﬁguration Disk UnitsDisk Units M200 Main Cabinet Disk Expansion Unit PCI slots conﬁguration InstallationPCI Slots PCI SlotsTemperature condition External Dimension Unitmm Page M200R Main Cabinet Front View of M200R Main Cabinet Key Features Open View of M200R Main Cabinet Panel cover Front view of the M200R main cabinetFans Power Supply UnitsRear View of M200R Main Cabinet Device Conﬁguration Rear of the M200R main cabinetSystemboard Layout of M200R Systemboard Processor Conﬁguration Checking results of the memory diagnosticsM200R Main Cabinet Example for normal operation Example of a slot #4 error64 / 32 Safety InstallationInstruction Page Mass External Dimension Page M400A Main Cabinet Front View of M400A Main Cabinet Key Features Open View of M400A Main Cabinet Front view of the M400A main cabinetFans M400A Main Cabinet Panel coverRear View of M400A Main Cabinet Device Conﬁguration Rear of the M400A main cabinetNvram M400ASystemboard Processor Conﬁguration M400A Main Cabinet Example for normal operation Example of a slot #4 errorPCI Slots Installation Temperature condition Specification M400R Main Cabinet Front View of M400R Main Cabinet Key Features Open View of M400R Main Cabinet Panel cover Front view of the M400R main cabinetName Rear View of M400R Main Cabinet Device Conﬁguration Rear of the M400R main cabinetM400R SystemboardSystemboard Processor Conﬁguration M400R Main Cabinet Example for normal operation Example of a slot #4 errorPCI Slots Installation Page Temperature condition Front of the cabinet Side of the cabinet Page M600 Main Cabinet Front View of M600 Main Cabinet Key Features Open View of M600 Main Cabinet Front view of the M600 main cabinetFans M600 Main Cabinet Panel coverRear View of M600 Main Cabinet Rear of the M600 main cabinetM600 CPU Module Conﬁgurations Systemboard Processor ConﬁgurationM600 Main Cabinet Checking results of the memory diagnostics PCI IO Board Layout of M600 M600 Main Cabinet PCI Slot Speciﬁcations Installation InstallationTemperature condition Installation Installation Speciﬁcations of M600 Main Cabinet Page M600R Main Cabinet Front View of M600R Main Cabinet Key Features Open View of M600R Main Cabinet Front view of the M600R main cabinetFEP#2 FEP#3 Rear of the M600R main cabinet Device Conﬁguration Power suppliesSystemboard Layout of M600R SystemboardSystemboard Processor Conﬁguration Sdram Pcibpr Board Layout of M600R M600R Main Cabinet PCI Slot Speciﬁcations Installation Page Temperature condition External Expansion Disk Cabinet Expansion Disk Cabinet Product OutlineFront View of Expansion Disk Cabinet Device Conﬁguration Front View of the unitDrive Bays of Expansion Disk Cabinet Expansion Disk Cabinet Disk conﬁgurationStabilizing foot Device Conﬁguration Status LEDCheck LED Status Expansion Disk Cabinet Rear Panel 100LEDs Hot System Replacement101 Expansion Disk Cabinet 102103 104 105 Expansion File Unit Type-2 GP7B7FLxxExpansion File Unit Type-2 GP7B7FLxx 106Drive Bays of Expansion File Unit Type-2 107Drive Bays of Expansion File Unit Type-2 Status LED 108109 Hot System Replacement110 Installation111 112 113 Expansion File UnitGP7B7FU1xx Expansion File Unit GP7B7FU1xx 114Drive Bays of Expansion File Unit 115Expansion File Unit GP7B7FU1xx Status LED 116117 Hot System ReplacementExpansion File Unit GP7B7FU1xx 118119 120 121 Input-Output UnitsDisk Units LEDs 122Hot-swapping a disk unit Front Panel Floppy Disk Units123 Input-Output Units Inserting ﬂoppy disks 124Floppy Disk Units Handling Floppy Disks 125Eject button Volume controlCD-ROM Unit 126CD-ROM Unit Ejecting a CD-ROM disk 127128 Tape Unit129 Setting in operating systemSetting an Internal DAT DAT UnitInput-Output Units Front Panel Eject switch130 DAT Cartridge Capacity 131DAT Unit LED Displays on The DAT Unit Tape cartridge informationDDS Logos 132Write-protecting a data cartridge 133DAT Unit Removing a data cartridge 134 Cleaning the magnetic head11.6 8-mm Tape Unit 11.6 8-mm Tape Unit135 8-mm Tape Cartridge Capacity Access LED136 Ready LEDAppearance of the data cartridge 13711.6 8-mm Tape Unit Inserting a data cartridge 138 Head cleaning cycleHow to use a Cleaning Cartridge 139 11.6 8-mm Tape Unit Appearance of the Cleaning Cartridge140 QIC Tape UnitInserting the data cartridge 141QIC Tape Unit Tape cartridge information QIC Tape Cartridge Capacity142 Input-Output Units Head cleaning cycle143 Page 145 External Interfaces146 Connecting interfacesDeﬁnitions of UPS Signal Lines UPS Control Interface147 Electrical Rating Speciﬁcations Connecting cables12.2 RS232C Interface 14812.2 RS232C Interface Deﬁnitions of Signal Lines149 150 External Interfaces Connection of signal linesParallel Interface IEEE1284-A Connector Terminal DistributionParallel Interface 151152 153 RCI Setting154 RCI CommandsLiquid Crystal Display LCD Speciﬁcations Liquid Crystal Display LCD Speciﬁcations155 Page 157 TroubleshootingResults of initial diagnosis Commands at the ok prompt’show-post-results’ Command 158LCD display Sequence Initial Diagnosis Sequence159 Initial Diagnosis Sequence160 SCF Error MessagesTroubleshooting OBP Error Messages 161 SCF Error Messages Power Unit conﬁguration errorPower Unit Conﬁguration Error Messages 162 Troubleshooting Power, fan, environmental alarmsPower/Fan/Environmental Error Messages 163 SCF Error Messages Processor Monitoring Error MessagesLithium Battery Lithium Battery Error Messages164 Troubleshooting Other Error Messages