11 Troubleshooting
VCAUTION!
Note the safety instructions in the “Safety, Warranty and Ergonomics“ manual and in section “Connecting and Disconnecting Cables” on page 68.
If a fault occurs, try to correct it as described
●in this chapter,
●in the documentation for the connected devices and the controller used. If you fail to correct the problem, proceed as follows:
ÊMake a note of the steps and the circumstances that led to the fault. Note also any error message which may have been displayed.
ÊSwitch OFF the connected server and the storage subsystem.
ÊContact our Service organization.
11.1Problem Solutions and Tips
The following sections describe irregularities which can be observed on the storage subsystem in case of faults. Their possible causes are named and there are instructions for troubleshooting.
11.1.1 Power Supply Status Indicator (Front)
If the power supply status indicator is green the device is switched ON and the power supply and power supply units are OK.
11.1.1.1 Power supply status indicator remains dark
Power cable not connected correctly
ÊEnsure that the power cable on the storage subsystem and the grounded outlet are connected correctly.
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