OTHERS

Troubleshooting

Before requesting service for this STB, check the table below for a possible cause of the problem you are experiencing. Some simple checks or a minor adjustment on your part may eliminate the problem and restore proper operation.

Symptom

Remedy

No power

• Make sure that the AC power cord is securely plugged into the power outlet.

• Make sure that the POWER indicator is lit.

 

 

 

 

• Make sure to point the remote control at the remote control sensor.

The STB is not

• You may be too far from STB. Try moving closer.

• Remove any obstacles between the remote control and the remote control

responding to the remote

sensor.

control

• Make sure that the batteries are installed in the correct direction (+ and –).

 

 

• The batteries may be depleted. Replace them with new ones.

 

 

 

• Make sure that the video cable is correctly connected.

 

• Make sure that video devices (TV or monitor) are turned on.

 

• Make sure that video devices (TV or monitor) are correctly set to STB video

No picture

output channel. Refer to your TV’s manual for further information.

 

• Check the video cable.

 

• Check the antenna and the RF cable. There may be damage or interfering

 

sources.

 

 

Blocked noise on picture

• There may be interfering sources.

 

 

No EPG or the provided

• Make sure that “DST” and “TIME ZONE” is set correctly in “TIME” menu

information is wrong

or in “SETUP WIZARD”.

 

 

 

• Make sure that the audio cable is correctly connected.

 

• Make sure that audio devices (stereo, TV or decoder) are turned on.

No sound

• Make sure that audio devices (stereo or decoder) are correctly set to STB

audio output channel.

 

• When TV has only one audio input jack, use a standard audio cable (white)

 

to connect the audio output jack (white) on STB to the audio input jack on

 

the TV.

 

 

Low volume

• Sound volume differs depending on the audio out setting. Select “RF OUT”

at step 5 in the “Setup Wizard” on page 13 if you feel the volume is too low.

 

 

 

 

• Make sure to complete autoscan in “SETUP WIZARD” or in “SETUP”

 

menu. It will be required when you setup STB for the first time or when

No reception

STB is moved to a location where other channels are broadcast.

• The selected channel does not exist at that time. There are not always sub-

 

channels being broadcast.

 

• When autoscan is interrupted and not completed, some channels will not be

 

received.

 

 

The entered channel

• Many digital channels have alternate channel numbers. STB changes the

number changes

numbers automatically to the ones signifying the broadcasting stations.

automatically

 

 

 

No reception of channels

• Some channels with weak signal may not be received properly. This is

with weak signal

not a malfunction.

(autoscan)

 

 

 

OTHERS

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FUNAI TB100MW9 owner manual Others, Troubleshooting, Symptom Remedy