Gaggia Syncrony manual Problems - Causes - Remedies, No hot water or steam flows out

PROBLEMS - CAUSES - REMEDIES		29
Problems	Causes	Remedies
The machine does not turn on	The machine is not plugged into	Plug the machine into the electrical
	the electrical mains	mains
	The service door is open	Close the door
The coffee is not hot enough	The cups are cold	Heat the cups
No hot water or steam flows out	The steam tube hole is clogged	Use a pin to clean the steam
		tube hole
The coffee is not creamy on the	The blend is not suitable or the	Change the coffee blend or adjust
surface	coffee is not freshly roasted or is	the grinder as directed in par.5
	ground too coarsely	Increase the dose (Par .6)
The machine takes too long to heat	The machine circuit is clogged	Descale the machine
up, or not enough water flows from	with scale
the tube
The dispensing unit cannot be	Dispensing unit out of place	Turn on the machine. Close the
taken out		service door The dispensing unit
		will automatically go back into
		place
	Dregs box still in place	Remove the dregs box before
		taking out the dispensing unit
No coffee is dispensed	There is no water	Refill the water container and
		reload the circuit (Par.4.3)
	Unit is dirty	Clean the dispensing unit
		(Par.10)
	Dose too high	Reduce the dose (Par.6)
	Circuit not loaded	Reload the circuit (Par.4.3)
Coffee drips out slowly	Dose too high	Reduce the dose (Par.6)
	Coffee ground too finely	Change the coffee blend or adjust
		the grinder as directed in par.5.
		Reduce the dose (Par .6)
	Circuit not loaded	Reload the circuit (Par.4.3)
	Dispensing unit dirty	Clean the dispensing unit
		(Par.10.1)
Coffee leaks outside the dispensing	Dispensing unit not correctly	Position the dispensing unit cor-
unit	positioned	rectly
	Dispensing unit clogged	Clean the dispensing unit and its
		outlets

If you should have a problem that is not dealt with in the above table or is not resolved by any of these solutions please contact an authorised service centre.