Garland SH/WO/IN 3500 Malfunction Without Error Code, TROUBLESHOOTING continued, Fault, Personnel

TROUBLESHOOTING continued

Malfunction Without Error Code

Fault	Possible Cause	Action To Take By Operator Or Operating
		Personnel
No heating	No mains supply	Check the electrical supply (cable plugged
Operation indicator light		onto the wall socket)
is OFF (dark)		Check preliminary fuses
	Control knob is in OFF-position	Turn control knob ON
	Cooker is defective	Ask your supplier for repair service
		Unplug the cooker from the mains supply
No heating	Pan is too small (bottom diameter less than	Use a suitable pan
Operation indicator	4.72” (120mm), only BH/IN and SH/IN)
light is flashing (If an	Pan is not placed in the center of the heating	Move the pan to the center of the heating area
error code is flashing see
	area (the cooker cannot detect the pan)
section “Malfunction with
	Unsuitable pan	Choose a pan recommended for induction
error code”)		cooking 1
	Cooker defective	Ask your supplier for repair service, unplug the
		cooker from the mains supply
Poor heating	Used pan is not appropriate	Use a pan recommended for induction cooking
Operation indicator light		and compare the result with “your” pan
is ON (shining)
	Air-cooling system obstructed	Verify that air inlet and air outlet are not
		obstructed with objects
	Ambient temperature is too high (the cooling	Verify that no hot air is sucked in by the fan.
	system is not able to keep the cooker in normal	Reduce the ambient temperature. The air inlet
	operating conditions 2)	temperature must be lower than 104°F /40°C.
	One phase is missing (only units with three	Check preliminary fuses
	phase supply)
	Cooker defective	Ask your supplier for repair service, unplug the
		cooker from the electrical supply
No reaction to control	Control knob defective	Ask your supplier for repair serviced, unplug
knob positions		the cooker from the mains supply
Heating cycle switches off	Air inlet or outlet obstructed or fan dirty	Remove objects from air inlet and air outlet
and on		slots, clean the slots
Within minutes, fan is		Clean fan
active
Heating cycle switches off	Fan defective	Ask your supplier for repair service
and on	Fan control defective
Within minutes, fan is
never active

1To verify, if the pan is suitable, use a permanent magnet and find out if it sticks on the bottom of the pan. If not, your pan is not suitable for induction cooking. Choose a pan which is recommended for induction cooking. Choose pan material suitable for induction appliances.

2The cooling-system (fan) starts to operate when the ambient temperature in the control area exceeds 131°F/55°C. At heat temperatures higher than 158°F /70°C the controller automatically reduces the power to keep the unit in normal operating conditions. The cooker runs in a non continuous mode. This mode can be heard.

Page 24 Part # 4520898 (03/31/11)