The keyboard does not work.
Probable cause | Solution |
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Keyboard is locked out when | Enter the password. |
password is set |
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A key was depressed while | Clear the sticking key, then turn off the system, |
the system was starting up | wait for a few seconds, then turn the system |
| back on. |
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The keyboard is not plugged | Make sure the cable is plugged in correctly. |
in or connected properly |
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Something spilled into the | Turn off the system. Turn the keyboard upside |
keyboard | down to drain, then turn it over and let it dry |
| before using the keyboard again. |
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The keyboard is defective | Try a keyboard you know is working. |
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The mouse does not work.
Probable cause | Solution |
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Mouse is locked out when | Enter the password. |
password is set |
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The mouse is not plugged in | Make sure the cable is plugged in correctly. |
or connected properly |
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The mouse driver did not load | Load the appropriate mouse driver manually or |
when the system started | contact technical support. |
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The mouse is defective | Try a mouse that you know is working. |
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System problems | 99 |