
The system does not recognize the CD drive.
Probable cause | Solution |
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The CD is not intended for PC | Make sure the CD is PC compatible. |
use |
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The CD is loaded incorrectly | Make sure the label is facing up, then try again. |
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The CD is scratched or dirty | Try cleaning the CD with a |
| sure the CD is not scratched. |
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The CD drive needs to be | In the Control Panel window (Start Settings |
added as new hardware | Control Panel), |
| Hardware. Follow the |
| for adding the drive. |
|
|
The secondary IDE device | Restart your computer, then press F1 to open |
may be disabled | the BIOS Setup utility program. From the |
| Advanced IDE Configuration menu, set the |
| IDE Controller to Both and the Secondary |
| IDE Master to Auto. |
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The CD cables are not | Open the system and make sure all cables |
installed correctly | between the CD controller and the CD drive |
| are connected correctly. |
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The CD drive may be | Replace the CD drive. |
defective |
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90Troubleshooting