The color monitor displays everything in black and white.

Probable cause

Solution

 

 

The system was turned on

Make sure the monitor is turned on, then

before the monitor

restart the system.

 

 

The display type is set

In the Control Panel window (Start Settings

incorrectly

Control Panel), double-click Display, set the

 

display to the appropriate monitor type, then

 

restart the system.

 

 

The displayed characters are garbled.

Probable cause

Solution

 

 

The video cable is damaged

Make sure the cable and connectors are in

 

good condition (no bent pins or broken wires).

 

 

The display setup is incorrect

In the Control Panel window (Start Settings

 

Control Panel), double-clickDisplay and

 

check the settings. The correct video type

 

should be selected, along with a supported

 

resolution. Check your monitor and video

 

controller documentation for details.

 

 

The video is distorted.

Probable cause

Solution

 

 

The monitor controls are not

Adjust the monitor controls until the text

properly adjusted

becomes clear. (See your monitor

 

documentation for more information.)

 

 

The connector or cable is

Make sure the cable and connectors are in

damaged

good condition (no bent pins or broken wires).

 

 

The surge protector or UPS is

Disconnect the monitor power cable and

damaged

connect it directly to the power source.

 

 

Video problems

101