Safety Instructions |
Consumer Support Tips Instructions Care and Cleaning Instructions
Troubleshooting InstallationOperating
Before you call for service…
Troubleshooting Tips
Problem |
| Possible Causes | What To Do | |
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Areas of discoloration |
| Food spillovers not cleaned | • See the Cleaning the glass cooktop section. | |
on the glass cooktop |
| before next use. |
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surface |
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| Hot surface on a model with | • This is normal. The cooking zones may change color | |
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| a light colored glass cooktop. | when hot or cooling down. This is temporary and | |
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| will disappear as the glass cools to room temperature. |
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Plastic melted |
| Hot cooktop came into | • See the glass | |
to the glass cooktop |
| contact with plastic placed | Section in the Cleaning the glass surface section. | |
surface |
| on the hot cooktop. |
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Pitting (or indentation) |
| Hot sugar mixture spilled | • Call a qualified technician for replacement. | |
of the cooktop |
| on the cooktop. |
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Food does not bake |
| oven controls improperly set. | • See the Using the oven section. | |
or roast properly |
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| Rack position is incorrect. | • See the Using the oven section. | |
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| Incorrect cookware or cookware | • See the Using the oven section. |
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| of improper size being used. |
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| oven thermostat needs | • See the adjust the oven |
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| adjustment. |
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| Clock not set correctly. | • See the Using the clock and timer section. |
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| (on some models) |
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| Aluminum foil used improperly | • See the Care and cleaning of the range section. |
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| in the oven. |
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| oven bottom not securely | • See the Installation of the range section. |
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| seated in position. |
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Food does not |
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| oven controls improperly set. | • On models with touch pads, make sure you touch |
broil properly |
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| the Broil Hi/Lo pad. On models with an OVEN TEMP |
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| knob, make sure it is set at BROIL. |
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| oven door not closed. | • See the Using the oven section. |
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| Improper rack position | • See the Broiling guide. |
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| being used. |
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| Food being cooked in a hot pan. | • For best results, use a pan designed for broiling. |
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| Make sure it is cool. |
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| Cookware not suited for broiling. | • For best results, use a pan designed for broiling. |
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| oven bottom not securely | • See the Installation of the range section. |
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| seated in position. |
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Control signals after |
| you forgot to enter a bake | • Touch the Bake pad and desired temperature | |
entering cooking time or temperature or cleaning time. | or the Self Clean pad and desired clean time. | |||
start time (on some models) |
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