GE 49-85179, JGB428 Before you call for service…, Safety Instructions, Problem, Possible Causes

Safety Instructions

Consumer Support Tips Instructions Care and Cleaning Instructions

Troubleshooting InstallationOperating

Before you call for service…

Troubleshooting Tips

Problem		Possible Causes	What To Do
“Door” appears in the		Self-cleaning cycle has been	• Move the latch handle all the way to the right.
display (on some models)	selected but the latch handle
		was not moved all the way
		to the right.
		latch handle was moved to the	• Move the latch handle to the right only when setting
		right but a program other than	the self-cleaning cycle.
		self-cleaning was selected.
“F—” and a number or		on models with a door latch,	• The latch may have been moved, even if only slightly,
letter flash in the display		if a function error code appears	from the locked position. Make sure the latch is moved
(on some models)	during the self-cleaning cycle,		to the right as far as it will go.
		check the oven door latch.
		you have a function error code.	• Touch the Clear/Off pad. Allow the oven to cool for
			one hour. Put the oven back into operation.
		If the function code repeats.	• Disconnect all power to the range for 5 minutes
			and then reconnect power. If the function error
			code repeats, call for service.
Display goes blank		A fuse in your home may be	• Replace the fuse or reset the circuit breaker.
(on some models)	blown or the circuit breaker
		tripped.
		The clock is turned off so that it	• See the Using the clock and timer section.
		does not show in the display.
Display flashes		Power failure.	• Reset the clock.
(on some models)
Unable to get the		oven control pads were	• The Bake and Broil Hi/Lo pads must be touched at
display to show “SF”		not touched properly.	the same time and held for 3 seconds.
(on some models)
Power outage,		Power outage or surge.	• Reset the clock. If the oven was in use, you must reset
clock flashes			it by touching the Clear/Off pad, setting the clock and
(on some models)			resetting any cooking function.
“Burning” or “oily” odor		This is normal in a new oven	• To speed the process, set a self-clean cycle for a
emitting from the vent	and will disappear in time.		minimum of 3 hours. See the Using the self-cleaning
			oven section.
Strong odor		An odor from the insulation	• This is temporary.
		around the inside of the oven
		is normal for the first few times
		the oven is used.
Fan noise		A cooling fan may automatically	• This is normal. The cooling fan will turn off and on.
		turn on and off to cool
		internal parts.
Drawer does not slide		The drawer is out of alignment.	• Fully extend the drawer and push it all the way in.
smoothly or drags			See the Care and cleaning of the range section.
		Drawer is overloaded or load	• Reduce weight. Redistribute drawer contents.
48		is unbalanced.