GE 960 Series manual Refer to the Manual Regeneration section

	Problem		Possible Cause		Solution
6. No water flow display when		A.	Bypass valve in bypass position.	A.	Shift bypass valve into service position.
	water is flowing (colon does	B.	Meter probe disconnected or not fully	B.	Fully insert probe into meter housing.
	not blink).		connected to meter housing.
		C.	Restricted meter turbine rotation due to	C.	Remove meter housing, free up turbine and flush
			foreign material in meter !		with clean water. Turbine should spin freely. If not,
					refer to the Water Meter Maintenance section.
				D.	Replace control.
		D.	Defective meter probe.	E.	Replace control.
		E.	Defective circuit board.
7. Control display is frozen at		A.	Back to back regenerations were requested.	A.	Refer to the Manual Regeneration section.
	Regen Time Remaining.
8.	Control regenerates at the	A.	Power outages.	A.	Reset time of day to correct time of day.
	wrong time of day.	B.	Time of day set incorrectly.	B.	Reset time of day to correct time of day.
		C.	Time of regeneration set incorrectly.	C.	Reset time of regeneration.
9. Timer stalled in regeneration		A.	Motor not operating.	A.	Replace control.
	cycle.	B.	Motor runs backwards.	B.	Replace control.
		C.	No electric power at outlet.	C.	Repair outlet or use working outlet.
		D.	Incorrect voltage or frequency (Hz).	D.	Replace timer and/or transformer with one of
					correct voltage and frequency (Hz).
		E.	Broken gear.	E.	Replace control.
		F.	Defective switch.	F.	Replace control.
		G.	Air leak in regenerant connections (pressure	G.	Check all junction points and make appropriate
			locked flapper).		corrections.
		H.	Binding of camshaft.	H.	Remove foreign object obstruction from valve
					discs or camshaft.
		I.	Water pressure greater than 125 psi during	I.	Install pressure regulator to reduce pressure.
			regeneration.
		J.	Defective circuit board.	J.	Replace control.
10.	Continuous regeneration.	A.	Broken projection on drive gear.	A.	Replace control.
	Camshaft does not stop at the	B.	Defective switch.	B.	Replace control.
	end of regeneration.
11.	Control does not regenerate	A.	Transformer unplugged.	A.	Connect power.
	automatically or when REGEN	B.	No electric power at outlet.	B.	Repair outlet or use working outlet.
	button is depressed.	C.	Defective motor.	C.	Replace control.
		D.	Broken gear.	D.	Replace control.
		E.	Binding in gear train.	E.	Replace control.
		F.	Defective switch.	F.	Replace control.
12.	Control does not regenerate	A.	If water flow display is not operative, refer to	A.	Refer to item 5 in this table.
	automatically but does		item 5 in this table.
	regenerate when REGEN	B.	Incorrect hardness and capacity settings.	B.	Set new control values. Refer to the Programming
	button is depressed.				section.
		C.	Defective circuit board.	C.	Replace control.
13. Run out of soft water between		A.	Improper regeneration.	A.	Repeat regeneration making certain that correct
	regenerations.				salt dosage is used.
		B.	Fouled resin bed.	B.	Use resin cleaner.
		C.	Incorrect salt setting.	C.	Set salt control to proper level. Refer to the
					Programming section in this manual.
		D.	Incorrect hardness or capacity settings.	D.	Set to correct values. Refer to the Programming
					section in this manual.
		E.	Water hardness has increased.	E.	Set to new value. Refer to the Programming
					section in this manual.
		F.	Restricted meter turbine rotation due to	F.	Remove meter housing, free up turbine, and flush
			foreign material in meter housing !		with clean water. Turbine should spin freely, if not,
					replace meter.
		G.	Excessive water usage below 1/5 gallon per	G.	Repair leaky plumbing and/or fixtures.
			minute.

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