
| Problem |
| Possible Cause |
| Solution |
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| |
6. No water flow display when | A. | Bypass valve in bypass position. | A. | Shift bypass valve into service position. | |
| water is flowing (colon does | B. | Meter probe disconnected or not fully | B. | Fully insert probe into meter housing. |
| not blink). |
| connected to meter housing. |
|
|
|
| C. | Restricted meter turbine rotation due to | C. | Remove meter housing, free up turbine and flush |
|
|
| foreign material in meter ! |
| with clean water. Turbine should spin freely. If not, |
|
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|
|
| refer to the Water Meter Maintenance section. |
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|
| D. | Replace control. |
|
| D. | Defective meter probe. | E. | Replace control. |
|
| E. | Defective circuit board. |
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| |
7. Control display is frozen at | A. | Back to back regenerations were requested. | A. | Refer to the Manual Regeneration section. | |
| Regen Time Remaining. |
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8. | Control regenerates at the | A. | Power outages. | A. | Reset time of day to correct time of day. |
| wrong time of day. | B. | Time of day set incorrectly. | B. | Reset time of day to correct time of day. |
|
| C. | Time of regeneration set incorrectly. | C. | Reset time of regeneration. |
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| |
9. Timer stalled in regeneration | A. | Motor not operating. | A. | Replace control. | |
| cycle. | B. | Motor runs backwards. | B. | Replace control. |
|
| C. | No electric power at outlet. | C. | Repair outlet or use working outlet. |
|
| D. | Incorrect voltage or frequency (Hz). | D. | Replace timer and/or transformer with one of |
|
|
|
|
| correct voltage and frequency (Hz). |
|
| E. | Broken gear. | E. | Replace control. |
|
| F. | Defective switch. | F. | Replace control. |
|
| G. | Air leak in regenerant connections (pressure | G. | Check all junction points and make appropriate |
|
|
| locked flapper). |
| corrections. |
|
| H. | Binding of camshaft. | H. | Remove foreign object obstruction from valve |
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|
| discs or camshaft. |
|
| I. | Water pressure greater than 125 psi during | I. | Install pressure regulator to reduce pressure. |
|
|
| regeneration. |
|
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|
| J. | Defective circuit board. | J. | Replace control. |
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|
10. | Continuous regeneration. | A. | Broken projection on drive gear. | A. | Replace control. |
| Camshaft does not stop at the | B. | Defective switch. | B. | Replace control. |
| end of regeneration. |
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11. | Control does not regenerate | A. | Transformer unplugged. | A. | Connect power. |
| automatically or when REGEN | B. | No electric power at outlet. | B. | Repair outlet or use working outlet. |
| button is depressed. | C. | Defective motor. | C. | Replace control. |
|
| D. | Broken gear. | D. | Replace control. |
|
| E. | Binding in gear train. | E. | Replace control. |
|
| F. | Defective switch. | F. | Replace control. |
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|
12. | Control does not regenerate | A. | If water flow display is not operative, refer to | A. | Refer to item 5 in this table. |
| automatically but does |
| item 5 in this table. |
|
|
| regenerate when REGEN | B. | Incorrect hardness and capacity settings. | B. | Set new control values. Refer to the Programming |
| button is depressed. |
|
|
| section. |
|
| C. | Defective circuit board. | C. | Replace control. |
|
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|
| |
13. Run out of soft water between | A. | Improper regeneration. | A. | Repeat regeneration making certain that correct | |
| regenerations. |
|
|
| salt dosage is used. |
|
| B. | Fouled resin bed. | B. | Use resin cleaner. |
|
| C. | Incorrect salt setting. | C. | Set salt control to proper level. Refer to the |
|
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|
| Programming section in this manual. |
|
| D. | Incorrect hardness or capacity settings. | D. | Set to correct values. Refer to the Programming |
|
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|
| section in this manual. |
|
| E. | Water hardness has increased. | E. | Set to new value. Refer to the Programming |
|
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|
| section in this manual. |
|
| F. | Restricted meter turbine rotation due to | F. | Remove meter housing, free up turbine, and flush |
|
|
| foreign material in meter housing ! |
| with clean water. Turbine should spin freely, if not, |
|
|
|
|
| replace meter. |
|
| G. | Excessive water usage below 1/5 gallon per | G. | Repair leaky plumbing and/or fixtures. |
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| minute. |
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30