Before you call for service…

GEAppliances.com

 

 

Troubleshooting Tips

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Problem

Possible Causes

What To Do

Motor operates for long periods or cycles on and off frequently. (Modern refrigerators with more storage space and a larger freezer require more operating time. They start and stop often

to maintain even temperatures.)
Normal when refrigerator• Wait 24 hours for the refrigerator to completely
is first plugged in.cool down.

 

 

Often occurs when large• This is normal.
amounts of food are

 

placed in refrigerator.

 

 

 

Door left open.• Check to see if package is holding door open.

 

 

Hot weather or frequent

• This is normal.

door openings.

 

 

 

Temperature control• See About the controls.
set at the coldest setting.

 

 

TurboCool function has been

• This is normal when the TurboCool function is activated.

 

activated.See About TurboCool for more information.

 

 

 

Refrigerator or freezerTemperature controls not set

• See About the controls.

compartment too warmcold enough.

 

 

 

 

 

Warm weather or frequent• Set the temperature control one step colder.

 

door openings.

See About the controls.

 

 

 

 

Door left open.

• Check to see if package is holding door open.

 

 

 

Frost or ice crystals

Door left open.

• Check to see if package is holding door open.

on frozen food

 

 

Door openings too frequent

• This is normal.

(frost within package
or too long.

 

is normal)

 

 

 

 

 

 

Frequent “buzzing”Ice Off feature is turnedNon-LCD models:
soundoff, but the water supply

• Press and release the ICE OFF/LOCK pad on the control

 

to the refrigerator has notpanel to turn on the Ice Off feature, and then the

 

been connected.icon will be displayed. Keeping the Ice Off feature

 

 

on will damage the water valve.

 

 

LCD models:

 

 

• On the LCD screen, select SETTING, then SYSTEM to get

 

 

access to the icemaker.

 

 

 

Small or hollow cubesWater filter clogged.• Replace filter cartridge with new cartridge or with plug.

 

 

 

Automatic icemakerIce Off feature is turned on.

Non-LCD models:

does not work

 

• Press and release the ICE OFF/LOCK pad on the control

 

 

panel to turn off the Ice Off feature, and then the

 

 

icon will disappear.

 

 

LCD models:

 

 

• On the LCD screen, select SETTING, then SYSTEM to get

 

 

access to the icemaker. Select ON.

 

 

 

 

Water supply turned off or• See Installing the water line.

 

not connected.

 

 

 

 

 

Freezer compartment

• Wait 24 hours for the refrigerator to completely

 

too warm.

cool down.

 

 

 

 

Piled up cubes in the storage• Level cubes by hand.

 

bin cause the icemaker

 

 

to shut off.

 

 

 

 

 

Ice cubes stuck in icemaker.Turn off the icemaker, remove cubes and turn

 

 

the icemaker back on.

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