GEAppliances.com

Problem

 

Possible Causes

What To Do

 

 

 

 

Water has poor

 

Water dispenser has not been

• Dispense water until all water in system is

taste/odor

 

used for a long time.

replenished.

 

 

 

 

Water in first glass

 

Normal when refrigerator

• Wait 24 hours for the refrigerator to completely

is warm

 

is first installed.

cool down.

 

 

 

 

 

 

Water dispenser has not been

• Dispense water until all water in system is

 

 

used for a long time.

replenished.

 

 

 

 

 

 

Water system has been drained.

• Allow several hours for replenished supply to chill.

 

 

 

 

Water dispenser

 

Water supply line turned off

• See Installing the water line.

does not work

 

or not connected.

 

 

 

 

 

 

 

Water filter clogged.

• Replace filter cartridge or remove filter and install plug.

 

 

 

 

 

 

Air may be trapped in

• Press the dispenser arm for at least 2 minutes.

 

 

the water system.

 

 

 

 

 

 

 

Water in reservoir is frozen

• Set the refrigerator control to a warmer setting and wait

 

 

because the controls are set

24 hours. If water does not dispense after 24 hours, call

 

 

too cold.

for service.

 

 

 

 

Water spurting from

 

Newly installed filter cartridge.

• Run water from the dispenser for 3 minutes

dispenser

 

 

(about 112 gallons).

 

 

 

 

No water or ice cube

 

Supply line or shutoff valve

• Call a plumber.

production

 

is clogged.

 

 

 

 

 

 

 

Water filter clogged.

• Replace filter cartridge or remove filter and install plug.

 

 

 

 

 

 

Filter cartridge not

• Remove and reinstall filter cartridge, being certain that

 

 

properly installed.

it locks into place. The blade on the end of the cartridge

 

 

 

should be positioned vertically.

 

 

 

 

Water is leaking from

 

Glass not being held under

• Hold the glass underneath the dispenser for 2–3 seconds

dispenser

 

the dispenser long enough

after releasing the dispenser button. Water may continue

 

 

after button is released.

to dispense after the button is released.

 

 

 

 

 

 

Air may be present in the

• Dispense water for at least 2 minutes to remove air

 

 

water line system, causing

from system.

 

 

water to drip after being

 

 

 

dispensed.

 

 

 

 

 

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