Before you call for service…

Troubleshooting Tips

Problem

 

Possible Causes

What To Do

 

 

 

 

 

Electric Coil Models

 

 

 

 

 

 

 

 

Surface units not

 

The surface units are not

With the controls off, check to make sure the surface unit is plugged

functioning properly

 

plugged in solidly.

completely into the receptacle.

 

 

 

 

 

 

 

The surface unit controls

Check to see the correct control is set for the surface unit you

 

 

improperly set.

are using.

 

 

 

 

 

 

 

The drip pans are not set

With the controls off, check to make sure the drip pan is in the

 

 

securely in the cooktop.

recess in the cooktop and that the opening in the pan lines up

 

 

 

 

with the receptacle.

 

 

 

 

 

Cooktop feels hot

 

Large pans hold heat

Choose a pan that matches the size of the surface unit you

 

 

close to the cooktop.

are using.

 

 

 

 

 

 

 

The oven vent is blocked.

Pans on the right rear surface unit block air flow from the oven vent

 

 

 

 

and cause the cooktop to get hot.

 

 

 

 

 

Oven—All Models

 

 

 

 

 

 

 

 

Oven light does not

 

Light bulb is loose or

Tighten or replace the bulb.

work

 

defective.

 

 

 

 

 

 

 

 

On some models, the switch

Call for service.

 

 

operating light is broken.

 

 

 

 

 

 

Oven will not work

 

Plug on range is not

Make sure electrical plug is plugged into a live, properly

 

 

completely inserted in

grounded outlet.

 

 

the electrical outlet.

 

 

 

 

 

 

 

 

A fuse in your home may be

Replace the fuse or reset the circuit breaker.

 

 

blown or the circuit breaker

 

 

 

tripped.

 

 

 

 

 

 

 

 

Oven controls improperly set.

See the Using the oven section.

 

 

 

 

 

Food does not bake

 

Oven controls improperly set.

See the Using the oven section.

or roast properly

 

 

 

 

Shelf position is incorrect or

See the Using the oven section.

 

 

 

 

the shelf is not level.

 

 

 

 

 

 

 

Incorrect cookware or

See the Using the oven section.

 

 

cookware of improper size

 

 

 

being used.

 

 

 

 

 

 

 

Oven thermostat needs

See the Adjust the oven thermostat—Do it yourself! section.

 

 

adjustment.

 

 

 

 

 

Oven door is crooked

 

The door is out of position.

Because the oven door is removable, it sometimes gets out of

(on some models)

 

 

 

position during installation. To straighten the door, push down

 

 

 

 

on the high corner.

 

 

 

 

 

52

Page 52
Image 52
GE Coli Top owner manual Problem Possible Causes What To Do Electric Coil Models, Oven-All Models