GE 164D3370P003, JVM1090, 49-40002 owner manual Before You Call For Service

If Something Goes Wrong

Before You Call For Service

Problem	Possible Cause	What to Do
Oven will not	A fuse in your home	• Replace fuse or reset circuit breaker.
start	may be blown or the
	circuit breaker tripped.
	Power surge.	• Unplug the microwave oven, then plug
		it back in.
	Plug not fully inserted	• Make sure the 3-prong plug on the
	into wall outlet.	oven is fully inserted into wall outlet.
“PLEASE INSERT	Probe has been	• Insert the probe properly into the wall
PROBE “ appears	forgotten or not	receptacle.
on display	inserted properly.
“SENSOR ERROR”	When using a Sensor	• Do not open door until steam is
appears on display	feature, the door was	sensed and time is shown counting
	opened before steam	down on display.
	could be detected.
	Steam was not detected	• Use Micro Cook to heat for more time.
	in maximum amount of
	time.
Floor of the oven is	The cooktop light is	• This is normal.
warm, even when	located below the oven
the oven has not	floor. When the light
been used	is on, the heat it
	produces may make the
	oven floor get warm.
“BAD PROBE”	The probe has not been	• Insert the probe properly into the wall
appears on display	completely inserted	receptacle.
	into the wall receptacle.
	The probe is defective.	• Replace the probe.
“LOCKED” appears	The control has been	• Press and hold CLEAR/OFF for
on display	locked.	about 3 seconds to unlock the control.
Food amount too	Sensor Reheat is for	• Use Micro Cook for large amounts
large for Sensor	single servings of	of food.
Reheat	recommended foods.

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