GM JDP40 manual Before You Call For Service…, Problem Possible Causes What To Do

Safety Instructions

Operating	Instructions
Care and Cleaning
Installation	Instructions
Troubleshooting Tips
Customer Service

Before You Call For Service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem	Possible Causes	What To Do
Surface units will not	Improper cookware	•Use pans which are absolutely flat and match
maintain a rolling boil	being used.	the diameter of the surface unit selected.
or cooking is not
fast enough
Surface units do	A fuse in your home	• Replace fuse or reset circuit breaker.
not work properly	may be blown or the
	circuit breaker tripped.
	Cooktop controls	•Check to see the correct control is set for the surface
	improperly set.	unit you are using.
Tiny scratches (may	Incorrect cleaning	• Use recommended cleaning procedures.
appear as cracks)	methods being used.
or abrasions on radiant
	Cookware with rough	• Be sure cookware bottoms and cookware are clean
cooktop glass surface
	bottoms being used or	before use. Use cookware with smooth bottoms. Tiny
	coarse particles (salt	scratches are not removable but will become less
	or sand) were between	visible in time as a result of cleaning.
	the cookware and the
	surface of the cooktop.
	Cookware has been
	slid across the cooktop
	surface.
Areas of discoloration	Improper cookware	•Marks from aluminum and copper pans as well as
on the cooktop	being used.	mineral deposits from water or food can be removed
		with the cleaning cream.
Hot sugar mixtures	Hot cooktop came	•See the Cleaning the glass cooktop section.
or plastic melted	into contact with
to the surface	these substances.
Frequent cycling off and	Improper cookware	•Use only flat cookware to minimize cycling.
on of surface units	being used.
Oven light does not work	Light bulb is loose or defective.	•Tighten or replace the bulb.
	Switch operating light is broken. •Call for service.
Oven will not work	Plug on range is not completely	• Make sure electrical plug is plugged into a live, properly
	inserted in the electrical outlet.	grounded outlet.
	A fuse in your home may be	• Replace fuse or reset circuit breaker.
	blown or the circuit
	breaker tripped.
	Oven controls improperly set.	• See the Using the oven section.
Food does not bake	Oven controls improperly set.	•See the Using the oven section.
or roast properly
	Shelf position is incorrect or the	• See the Using the oven section.
	shelf is not level.
	Incorrect cookware or cookware	• See the Using the oven section.
	of improper size being used.
	Oven thermostat needs	•See the Adjust the oven thermostat—Easy to do
28	adjustment.	yourself! section.