GTO 2502, 2550 installation manual Repair Service

Models: 2502 2550

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3)If the AC Power LED is off and:

1.Éthe Red LED is on and the unit is not working.

a.If the unit is charging with solar in adequate sunlight, the battery is not connected or there is a loose connection. Check the wires that connect to the battery and where they connect to the circuit board from the battery. The unit will give one short beep when the remote is pressed or when an accessory is used.

b.The battery is no longer taking a charge. The battery could have a dead cell. Disconnect the solar panel and check the voltage on the battery under a load (try to operate the gate opener). If the voltage drops more than 1 vdc, the battery has a dead cell. The unit will give one short beep when the remote is pressed or when an accessory is used.

c.The fuse could be blown if the battery is being charged by solar panel. The unit will give one short beep when the remote is pressed or when an accessory is used.

2.Éthe Red LED is off.

a.If the unit is working, the battery is charged by a solar panel, and there is adequate sunlight, the battery is charging.

b.If the unit is not working, the battery may be low. Disconnect the battery and check to see if there is over 12 vdc on the battery. If not, charge the battery with a trickle charger at 12 vdc 2 adc for three to four hours.

c.If the unit is not working, the fuse could be blown. The unit will give one short beep when the remote is pressed or when an accessory is used.

d.If the unit is not working, the battery is not connected or there is a loose connection. Check the wires that connect to the battery and where they connect to the circuit board from the battery. The unit will give one short beep when the remote is pressed or when an accessory is used.

Repair Service

If your GTO/PRO SW-2502 Gate Opener is not operating properly, please follow the steps below:

1.First use the procedures found in the Maintenance & Troubleshooting Guide (see page 33).

2.If you are unable to solve the problem, call the GTO/PRO Service Department at (800) 543-1236, or (850) 575-4144. Refer to the serial number (located on the control box cover) and date of purchase when calling for assistance.

3.If repair or replacement of your gate opener is necessary, the Service Department will assign a Return Goods Authorization (RGA) number to you for warranty repair.

4.Securely pack the component(s) authorized for return to the factory. Write the RGA number issued to you on the outside of the package in LARGE BOLD PRINT. Ship the package(s) freight prepaid to:

GTO/PRO, 3121 Hartsfield Road, Tallahassee, Florida, USA 32303.

NOTE: Products returned to GTO/PRO without a Return Goods Authorization (RGA) number in LARGE BOLD PRINT on the outside of the package WILL NOT be accepted. Also, items returned to GTO/PRO freight collect WILL NOT be accepted.

The GTO, Inc. Technical Service Department is open

Monday – Friday 8:00 A.M. – 5:00 P.M. (Eastern Time)

1-800-543-1236 • FAX (850)575-8950

e-mail: techsupport@gtoinc.com

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GTO 2502, 2550 installation manual Repair Service