Troubleshooting

Problem Description

Possible Cause

Solution

 

 

 

• Control backwashes at excessively low or high

Incorrect backwash controller

Replace with correct size controller

rate

 

 

Foreign matter affecting controller operation

Remove and clean controller

 

 

 

 

• Flowing or dripping water at drain line or brine

Drain valve (2 or 6) or brine valve (1) held open

Manually operate cam gear to flush out foreign

line after regeneration

by foreign matter

matter holding disc open

 

 

 

 

Weak valve stem return spring on top plate

Replace spring

 

 

 

 

Resin in valve

Clean valve and backwash control

 

 

 

• Hard water leakage during service

Improper regeneration

Repeat regeneration making sure the correct salt

 

 

dosage is used

 

 

 

 

Leaking bypass valve

Replace O-ring

 

 

 

 

O-ring around riser tube damaged

Replace O-ring

 

 

 

 

Incorrect salt type or use of grid plate (salt shelf)

Do not use block salt or grid plate (salt shelf) in

 

in brine tank

brine tank

 

 

 

Table 10:(Continued) Troubleshooting procedures for most common problems.

26 Hamilton Beach Owner’s Manual

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Hamilton Beach SA-HB-40-DB-CERT manual Troubleshooting