Troubleshooting Guide

SYMPTOM

CAUSE

SOLUTION

 

 

 

 

Unit does not function when Main

No AC Power

• Make certain AC power cord is plugged into a live outlet

Power Switch 0is pushed

 

 

• Check to see if outlet is switch controlled

 

 

 

 

 

 

 

Display lights, but no sound or

Intermittent input connections

• Make certain that all input and speaker connections are secure

picture

Mute is on

• Press Mute button Q

 

 

• Volume control is down

• Turn up volume control

 

 

 

No sound from any speaker;

• Amplifier is in protection mode due to

• Check speaker-wire connections for shorts at receiver and speaker

Protect Warning in Display

 

possible short

ends

 

• Amplifier is in protection mode due to

• Contact your local Harman Kardon service depot

 

 

internal problems

 

No sound from surround or center speakers

• Incorrect surround mode

• Input is mono

• Incorrect configuration

• Stereo or Mono program material

• Select a mode other than Stereo

• There is no surround information from mono sources (except with Theater and Hall surround modes)

• Check speaker mode configuration

• Some surround modes may not create rear-channel information from nonencoded programs

Unit does not respond to remote commands

• Weak batteries in remote

Change remote batteries

Wrong device selected

• Press the AVR Selector W

Remote sensor Nis obscured

Make certain front-panel sensor is visible to remote or connect

 

 

 

remote sensor

Intermittent buzzing in tuner

• Local interference

• Move unit or antenna away from computers, fluorescent lights,

 

 

motors or other ­electrical appliances

 

 

 

Letters flash in the Channel

• Digital audio feed paused

• Resume play for DVD/Blu-ray

Indicator Display Dand Digital

 

• Check that Digital Signal is fed to the Digital Input selected

Audio stops

 

 

 

 

 

 

No picture or on-screen

• AVR Resolution to Display is not correct, too

• Select correct Resolution as described on page 19 "Resolution To

information on the TV screen

high or too low.

Display"

 

 

 

Processor Reset

In the rare case where the unit’s operation or the displays seem abnormal, the cause may involve the erratic operation of the system’s memory or microprocessor.

To correct this problem, first unplug the unit from the AC wall outlet and wait

at least three minutes­ . After the pause, reconnect the AC power cord and check the unit’s operation. If the system still malfunctions, a system reset may clear the problem.

To clear the AVR’s entire system ­memory ­including tuner presets, output level settings, delay times and speaker configuration data, first put the unit in Standby by pressing the System Power Control button 1. Next press and hold the OK button 5for five seconds.

The unit will turn on automatically and show the word RESET in the Display for a few seconds. Then it reverts to normal ON status. Note that once you have cleared the memory in this manner, it is necessary to re-­establish all system ­configuration ­settings and tuner presets.

NOTE: Resetting the processor will erase any configuration settings you have

made for speakers,­ output levels, surround modes, digital input assignments as well as the tuner presets. After a reset the unit will be returned to the ­factory presets, and all settings for these items must be reentered.

If the system is still operating incorrectly, there may have been an electronic ­discharge or severe AC line interference that has corrupted the ­memory or

microprocessor­.

If these steps do not solve the problem, ­consult an authorized Harman Kardon service depot.

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Harman-Kardon AVR 260 owner manual Troubleshooting Guide, Processor Reset