TROUBLESHOOTING GUIDE

SYMPTOM

CAUSE

SOLUTION

 

 

 

Some remote buttons do not operate

• Function not permitted at this time

• With most discs, some functions are not permitted at certain

during DVD play; prohibited symbol

 

times (e.g., Track Skip) or at all (e.g., direct audio track

Ø appears

 

selection).

 

 

 

The OSD menu is in a foreign

• Incorrect OSD language

• Change the display language selection in the SYSTEM SETUP

language

 

menu.

 

 

 

The Ø symbol appears

• Requested function not available

• Certain functions may be disabled by the DVD itself during

 

at this time

some passages of a disc.

 

 

 

Picture is displayed in the

• Incorrect match of aspect-ratio

• Change aspect-ratio settings.

wrong aspect ratio

settings to disc

 

 

 

 

Disc will not copy to VCR

• Copy protection

• Many DVDs are encoded with copy protection to prevent

 

 

copying to VCR.

Password not accepted

• Incorrect password being used or

 

password has been forgotten

Stop play of disc and clear all displays from screen. Press and hold Clear Button until the display blinks.

This resets the password and all settings to their defaults. You will need to reenter all audio, video and system settings.

Screen Saver not activated

• Screen saver will not activate when

 

cursor is in column of icons on left

 

side of screen

Move cursor to main disc information or playlist area to avoid burn-in on plasma and CRT displays.

Cannot program playlist

• Programmed play is not available for

 

all disc types

 

• DVD 38 must be in Stop mode to

 

program a playlist

Programmed play is available only for CDs.

Stop play of disc before programming a playlist.

In addition to the items shown above, additional information on troubleshooting possible problems with your DVD 38, or installation-related issues, may be found in the list of "Frequently Asked Questions" which is located in the Product Support section of our Web site at www.harmankardon.com.

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Harman-Kardon DVD 38 manual Appears Selection, Incorrect OSD language, Language Menu Ø symbol appears, Copying to VCR