Harman-Kardon HS 500 owner manual Troubleshooting Guide

Models: HS 500

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TROUBLESHOOTING GUIDE

SYMPTOM

CAUSE

SOLUTION

 

 

 

Unit does not function when Main

• No AC Power

• Make certain AC power cord is plugged into

Power Switch is pushed

 

a live outlet

 

 

• Check to see whether outlet is switch-controlled

 

 

 

Display lights, but no sound

• Intermittent input connections

• Make certain that all input and speaker connections

or picture

 

are secure

 

• Mute is on

• Press Mute Button

 

• Volume control is down

• Turn up volume control

 

 

 

No sound from any speaker;

• Amplifier is in protection mode

• Check speaker wire connections for shorts at receiver and

light around power switch is red

due to possible short

speaker ends

 

• Amplifier is in protection mode

• Contact your local Harman Kardon service center

 

due to internal problems

 

 

 

 

No sound from surround or

• Incorrect surround mode

• Select a mode other than Stereo

center speakers

• Input is monaural

• There is no surround information from mono sources

 

• Incorrect configuration

• Check speaker-mode configuration in Audio Adjustments

 

• Stereo or Mono program material

submenu

 

 

• The surround decoder may not create center- or rear-channel

 

 

information from nonencoded programs

 

 

 

Unit does not respond to

• Weak batteries in remote

• Change remote batteries

remote commands

• Wrong device selected

• Press the correct selector

 

• Remote sensor is obscured

• Make certain front panel sensor is visible to remote

 

 

or connect an optional remote sensor

 

 

 

Intermittent buzzing in tuner

• Local interference

• Move unit or antenna away from computers, fluorescent

 

 

lights, motors or other electrical appliances

 

 

 

No picture

• Intermittent connections

• Check all video connections.

 

• Wrong input

• Check input selection of TV or video display.

 

• Progressive Scan output selected

• Use Progressive Scan mode only with compatible TV. Press

 

 

Source Video Format Button to toggle to the correct resolution.

 

• HDMI Output is connected to a video

• The HDMI Output may not be used with video displays that

 

display that is not HDCP-compliant

are not HDCP-compliant. Unplug the cable and select

 

 

another audio and video connection

 

• Wrong video output setting

• S- and component video are not available simultaneously.

 

 

Press Source Video Output Button to toggle to the correct

 

 

video output.

 

 

 

Disc does not play

• Disc loaded improperly

• Load disc label-side up; align the disc with the guides and

 

 

place it in its proper position.

 

• Incorrect disc type

• Check to see that the disc is CD, CD-R, CD-RW, VCD, MP3,

 

 

WMA, JPEG, DVD-R/RW, DVD+R/RW (standard-conforming),

 

 

DVD-Audio or DVD-Video; other types will not play.

 

• Invalid Region Code

• Use Region 1 or Open Region (0) disc only.

 

• Rating is above parental control setting

• Enter password to override or change rating settings

 

 

 

No sound

• Intermittent connections

• Check all audio connections.

 

• Incorrect audio input selection for

• Make sure audio input selection matches physical

 

external source

connection.

 

• DVD disc is in fast or slow mode

• There is no audio playback on DVD discs during fast

 

 

or slow modes.

 

 

 

Picture is distorted or jumps

MPEG-2 decoding

• It is a normal artifact of DVD playback for pictures to jump

during fast forward or reverse play

 

or show some distortion during rapid play.

 

 

 

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Harman-Kardon HS 500 owner manual Troubleshooting Guide

HS 500 specifications

The Harman-Kardon HS 500 is a captivating all-in-one audio system that merges modern design with exceptional sound performance, making it an ideal choice for audio enthusiasts seeking a comprehensive home entertainment solution. This system effortlessly combines a CD player, a high-quality amplifier, and a digital radio tuner, providing a versatile platform for enjoying various audio formats and sources.

One of the standout features of the HS 500 is its support for high-resolution audio playback. The system accommodates a wide range of audio formats, including MP3, AAC, WAV, and FLAC, ensuring that users can enjoy their favorite music in remarkable clarity and fidelity. Coupled with advanced D/A conversion technology, the HS 500 delivers an impressive dynamic range and minimizes distortion, resulting in an enriched listening experience.

The design of the HS 500 is sleek and modern, characterized by a compact form factor that enables it to fit seamlessly into any home environment. The system's intuitive interface features a large, easy-to-read display and well-placed controls, making navigation a breeze. Harman-Kardon has ensured that both aesthetics and functionality are prioritized, allowing users to engage with their music effortlessly.

Connectivity is another key feature of the HS 500. The system includes multiple inputs such as USB, AUX, and optical digital connections, enabling compatibility with various devices, from smartphones to laptops. Wireless capabilities, including built-in Bluetooth, allow for effortless streaming from compatible devices, giving users the freedom to enjoy their music collection without being tethered by wires.

Additionally, the HS 500 incorporates advanced sound technologies such as Harman's proprietary Digital Signal Processing (DSP) to optimize audio performance. This technology tailors the sound output for different environments, ensuring that rich, balanced sound fills the room, whether you’re enjoying a quiet evening or hosting a lively gathering.

The HS 500 is also equipped with a range of enhancing features, including adjustable EQ settings, multiple listening modes, and a built-in alarm clock, making it a multifaceted device suitable for various audio needs.

Overall, the Harman-Kardon HS 500 stands out as a premium audio system that combines high-quality sound, versatile connectivity, and a stylish design, setting a benchmark for home entertainment devices in its category.