September 1, 2008
September 1, 2008 Heat & Glo • NorthStar EPA Fireplace • 480-1081C Page 57
4. I don’t get enough/any heat. What can I do about it?Diagnostic Question Possible Causes of Condition Solutions
Howmuchwoodisusedforre? Insufcientfuel Makelargerres
How well seasoned is the wood? Condition of fuel Burnseasonedwood:(split,covered
on top minimum 6 months, preferably a
year) (about 20% moisture)
Did you install a Fan? Snap disc may be faulty Replace snap disc
How much heat ouput do you expect? • Unrealistic expectations
• Heat output too low for square foot-
age
Replace appliance with one with greater
heat output
How are air controls set? Operationalproblems Follow manufacturer ’s instructions
5. The wood burns too fast. What can I do?Diagnostic Question Possible Causes of Condition Solutions
What is the condition of the wood? Extremely dry wood Mixinlessseasonedwoodafterre
established
How are air controls set? Operationalproblems Follow manufacturer’s instructions
Fireplace won’t shut down. ACC Timer is not working properly CallqualiedQuadra-Firedealer