4 Troubleshooting Guide

Start Fire Problems

Possible Cause

Solution

Can’t get fire started

Not enough kindling/paper or no

Use dry kindling, more paper. Arrange kindling & wood for

Excessive smoke or spillage

kindling/paper

air movement.

Burns too slowly

 

 

Damper closed/not fully open

Open damper.

Smolders, sizzles

Not enough air for fire to ignite

Check for restricted cap/shroud.

 

 

 

Check for flue blockage.

 

 

Pre-warm flue before starting fire (refer to starting fire

 

 

section).

 

 

Check for adequate vent height (refer to chimney

 

 

assembly section).

 

 

Open window below the fireplace towards the wind.

 

Wood condition is too wet, too large

Use dry, seasoned wood (refer to wood fuel section).

 

 

 

 

Bed of coals not established before

Start with paper & kindling to establish bed of coals (refer

 

adding wood

to starting fire section).

 

Flue blockage such as birds’ nests

Have chimney inspected for creosote and cleaned by a

 

or leaves in termination cap

certified chimney sweep.

 

 

 

 

Down draft or negative pressure

Do not use exhaust fans during start-up (refer to negative

 

Competition with exhaust devices

pressure section).

 

 

Open window below the fireplace towards the wind.

Fire burns too fast

Extremely dry or soft wood

Mix in hardwood.

 

 

Mix in less seasoned wood after fire is established (refer

 

 

to wood fuel section).

 

No glass doors

Add glass doors to slow down air flow.

 

Overdrafting

Check for correct vent height; too much vertical height

 

 

creates overdrafting.

 

 

Check location of vent termination (refer to chimney

 

 

assembly section).

12

Heat & Glo • RUTHERFORD-504059-333 Rev C • 06/08

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Heat & Glo LifeStyle 50 owner manual Troubleshooting Guide, Start Fire Problems Possible Cause Solution

50 specifications

The Heat & Glo LifeStyle 50 is a contemporary gas fireplace that embodies a perfect blend of modern aesthetics and cutting-edge technology. Designed for those who seek elegance and functionality, this fireplace is ideal for both new constructions and renovations, making it a versatile choice for any home.

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