15 Troubleshooting

With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service technician in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician. Contact your dealer to arrange a service call by a qualified service technician.

A. IntelliFire PlusTM Ignition System

Symptom

Possible Cause

Corrective Action

 

 

 

1. Pilot won’t light.

A. Incorrect wiring.

Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor are

The ignitor/module

 

connected to correct terminals on module and pilot assembly.

makes noise, but no

 

 

B. Loose connections or electrical

Verify no loose connections or electrical shorts in wiring from mod-

spark.

 

shorts in the wiring.

ule to pilot assembly. Verify connections underneath pilot assembly

 

 

are tight; also verify igniter and flame sense wires are not grounding

 

 

out to metal chassis, pilot burner, pilot enclosure, mesh screen if

 

 

present, or any other metal object.

 

 

 

 

C. Ignitor gap is too large.

Verify gap of igniter to right side of pilot hood. The gap should be

 

 

approximately .17 in. or 1/8 in. (3 mm).

 

 

 

2. Pilot won’t light,

A. No power, transformer installed

Verify that transformer is installed and plugged into module. Check

there is no noise or

incorrectly or depleted batteries.

voltage of transformer at connection to module. Acceptable read-

spark.

 

ings of a good transformer are between 6.4 and 6.6 volts AC. Bat-

 

 

tery power supply voltage must be at least 4 volts. If below 4 volts,

 

 

replace batteries.

 

 

 

 

B. A shorted or loose connection in

Remove and reinstall the wiring harness that plugs into module.

 

wiring configuration or wiring har-

Verify there is a tight fit. Verify pilot assembly wiring to module. Re-

 

ness.

move and verify continuity of each wire in wiring harness. Replace

 

 

any damaged components.

 

 

 

 

C. Improper wall switch wiring.

Verify that 110/VAC power is “ON” to junction box.

 

 

 

 

D. Module not grounded.

Verify black ground wire from module wire harness is grounded to

 

 

metal chassis of appliance.

 

 

 

3. Pilot sparks, but

A. Gas supply.

Verify that incoming gas line ball valve is “open”. Verify that inlet

Pilot will not light.

 

pressure reading is within acceptable limits.

 

 

 

 

B. Ignitor gap is too large.

Verify gap of igniter to right side of pilot hood. The gap should be

 

 

approximately .17 in. or 1/8 in. (3 mm).

 

 

 

 

C. Module is not grounded.

Verify module is securely grounded to metal chassis of appliance.

 

 

 

 

D. Pilot valve solenoid.

Verify that 1.5 to 1.8 VDC is supplied to pilot solenoid from module.

 

 

If below 1.5 volts, replace module. If 1.5 volts or greater, replace

 

 

valve.

 

 

 

56

Heat & Glo • 6000CMOD-IPI, 8000CMOD-IPI • 2241-900 Rev. H • 5/12

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Heat & Glo LifeStyle 8000CMOD-IPI, 6000CMOD-IPI owner manual Troubleshooting, IntelliFire PlusTM Ignition System
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6000CMOD-IPI, 8000CMOD-IPI specifications

The Heat & Glo LifeStyle 6000CMOD-IPI and 8000CMOD-IPI models represent the pinnacle of modern fireplace design, marrying aesthetics with advanced technology to create a unique heating experience. These versatile, linear gas fireplaces are designed to seamlessly integrate into any living space while offering exceptional performance and style.

One of the standout features of the LifeStyle series is its impressive heating efficiency. Both models utilize advanced heating technology to maximize warmth while minimizing energy consumption. The innovative IPI (Intermittent Pilot Ignition) system enhances efficiency by using a pilot light only when the fireplace is in use, ensuring that energy costs remain low.

The design of the LifeStyle series is both contemporary and customizable. Homeowners have the option to choose from various finishes, media styles, and decorative elements. The large, expansive viewing area enhances the ambiance of any room, showcasing the mesmerizing flames. The 6000CMOD-IPI with its 60-inch firebox and the 8000CMOD-IPI with an 80-inch firebox add a dramatic focal point to any setting.

Another significant innovation incorporated in these models is the use of advanced flame technology. This feature allows for an adjustable flame height, providing flexibility in terms of heat output and visual effects. Users can tailor the flames to suit mood and occasion, whether they desire a cozy ambiance for a quiet evening or a more robust heat output for entertaining.

The user-friendly controls add to the convenience of the LifeStyle series. Homeowners can easily operate the fireplace with a remote control or smart home integration, enabling adjustments from the comfort of their seating. Additionally, the fireplaces come equipped with a safety shut-off feature, providing peace of mind while enhancing user safety.

Maintenance is simplified with the LifeStyle series as well. The design minimizes creosote buildup and offers easy access for cleaning. The contemporary linear design also allows for easy installation, making it an appealing choice for both new builds and renovations.

In summary, the Heat & Glo LifeStyle 6000CMOD-IPI and 8000CMOD-IPI models combine cutting-edge heating technology, elegant design, and user-friendly features. These fireplaces not only serve as a source of comfort but also enhance the aesthetic appeal of any living space, making them a valuable addition for homeowners looking to elevate their interiors with warmth and style.
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