Heat & Glo • EXCLAIM-36C Woodburning Fireplace • 4013-093 Rev G • 08/06
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Diagnostic Questions Possible Causes of Condition Solutions
Do you have glass doors? • Need to slow air intake Add glass doors.
What is the condition of the
wood?
• Extremely dry wood Mix in less seasoned wood after re established.
Diagnostic Questions Possible Causes of Condition Solutions
Does the re start and burn
well?
No:
• Damper not fully open Open damper; check and clean chimney if needed; use adequate
kindling and fuel; open glass doors or open window, check for
need for balanced air make-up.
• Chimney obstruction
• Not enough kindling and/or fuel to establish
draft
• Inadequate combustion air
Yes:
• Fire too close to front Build re farther back. Do not use exhaust fans during startup
and/or check for need for balanced air make-up system.
• Competition with exhaust devices
Diagnostic Questions Possible Causes of Condition Solutions
Is the damper closed? • No: Downdraft or negative pressure Close the damper at end of burn.
• Yes: Negative pressure from exhaust fans
and/or house stack effect.
Check for need for glass doors. Check for need for balanced air
make-up system or raising chimney.
Is the chimney clean? No: Creosote odor Have chimney cleaned.
• Yes: Damper closed too early Wait until re completely out before closing damper.
I smell smoke in the house during operation. What’s causing that?I smell smoke in the house after we’ve had a re in the replace. What is the cause/what can we do?The replace burns the wood too fast. What can I do?