Troubleshooting > Self-Diagnosis Function and Troubleshooting

4-4-3 Major error codes and troubleshooting

Table 4-4-1 shows the error codes that are likely to frequently appear, and troubleshooting when they appear.

If error codes other than those listed in Table 4-4-1 appear, check with the factory for troubleshooting.

Table 4-4-1 Major Error Codes and Troubleshooting

Error code

Contents of problem

Troubleshooting

 

 

 

0400

Recognition of disc failed.

1) Set the power switch to “POWER OFF”, reattach the

 

 

battery or AC adapter/charger, and then set the power

1100

Reading of data from disc failed.

switch to “VIDEO” or “PHOTO” (disc).

 

 

Take care not to subject the DVD video camera/

 

 

recorder to impact or vibrations at this time.

 

 

2) Set the power switch to “POWER OFF”, remove the

 

 

disc and check whether or not it is dirty, scratched or

 

 

distorted. If it is dirty, clean it referring to the next

 

 

page, and then reload it. If it is scratched or distorted,

 

 

use another disc.

 

 

Then set the power switch to “VIDEO” or “PHOTO”

 

 

(disc).

 

 

3) Replace the disc without regard as to whether it is

 

 

dirty, scratched or distorted.

10AE

Disc physically damaged, i.g.,

Replace the disc.

10AF

scratched or distorted.

 

0280

The optical pickup in disc drive unit

1) Check the ambient temperature.

 

failed to move.

2) Set the power switch to “POWER OFF”, remove the

2881

Recognition of disc failed. [This

disc and check whether or not it is dirty, scratched or

 

message is likely to appear frequently

distorted. If it is dirty, clean it, and then reload it. If it

 

when the ambient temperature is too

is scratched or distorted, replace the disc.

 

low (0°C or less)].

Then set the power switch to “VIDEO” or “PHOTO”

 

 

(disc).

 

 

Disc cleaning method:

 

 

Use soft cloth to clean

 

 

from inner to outer

 

 

circumference in

 

 

axial direction.

 

 

[Never use solvent.]

 

 

3) Check to see whether or not condensation has

 

 

occurred. If condensation has occurred, set the power

 

 

switch to “POWER OFF” with the disc loaded, and

 

 

then leave the DVD video camera/recorder in a dry

 

 

place for 1-2 hours.

 

 

4) Replace the disc.

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Hitachi service manual Major error codes and troubleshooting

DZ-MV580E DZ-MV580E(AU) DZ-MV580E(SW) DZ-MV580E(SWH) DZ-MV580E(UK) DZ-MV550E DZ-MV550E(AU) DZ-MV550E(SW) DZ-MV550E(SWH) DZ-MV550E(UK) specifications

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