T R O U B L E S H O O T I N G
COMMON PRODUCT QUESTIONS
ARE THE SOUNDS MY TREADMILL MAKES NORMAL?
All treadmills make a certain type of thumping noise due to the belt riding over the rollers, especially new treadmills. This noise will diminish over time, although may not totally go away. Over time, the belt will stretch, causing the belt to ride smoother over the rollers.
WHY IS THE TREADMILL I PURCHASED LOUDER THAN THE ONE AT THE STORE?
All fitness products seem quieter in a large store showroom because there is generally more background noise than in your home. Also, there will be less reverberation on a carpeted concrete floor than on a wood overlay floor. Sometimes a heavy rubber mat will help reduce reverberation through the floor. If a fitness product is placed close to a wall, there will be more reflected noise.
WHEN SHOULD I BE WORRIED ABOUT A NOISE?
As long as the sounds your treadmill makes are no louder than a normal conversational tone of voice, it is considered normal noise.
TROUBLESHOOTING - TREADMILL
Your treadmill is designed to be reliable and easy to use. However, if you experience a problem, please reference the troubleshooting guide listed below.
PROBLEM: The banding straps were removed before assembly step 1 was complete and the machine has sprung open and cannot be assembled.
SOLUTION: The air shocks have been engaged prematurely. To correct this, tilt the machine on it’s nose by lifting the deck (light end) upwards. Step on the foot latch and fold down the deck so that it is horizontal. You may now proceed with assembly step 1.
PROBLEM: The console does not light up and/or the belt does not move.
SOLUTION: Verify the following:
Does the red light on the ON/OFF switch light up?
If yes:
•Double check that all connections are secure, especially the console cable. Unplug and reconnect the console cable to verify.
•Make sure the console cable is not pinched or damaged in any way.
•Turn the power off, unplug the power cable and wait 60 seconds. Remove motor cover. Wait until all red LED lights have gone off on the motor control board before proceeding. Next, verify that none of the wires connected to the lower board are loose or disconnected.
If no:
•Verify that the outlet the machine is plugged into is functional. Double check that the breaker has not tripped, it is on a dedicated
•The power cord is not pinched or damaged and is properly plugged into the outlet AND the machine.
•The power switch is turned to the ON position.
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IMPORTANT PRECAUTIONS INTRODUCTION
ASSEMBLY
BEFORE YOU BEGIN
TREADMILL OPERATION
LIMITED TROUBLESHOOTING CONDITIONING WARRANTY & MAINTENANCE GUIDELINES
