hp photosmart 1000 color printer user’s guide

Problem

Possible cause

Solution

 

 

 

 

No page came out of the

There may be a paper jam.

1.

Check the printer’s LCD for any instructions.

printer.

 

2.

Pull the paper out of either the paper tray or the output tray.

 

 

(continued on next page)

 

 

• If you were printing labels, make sure a label did not

 

 

 

become unglued from the label sheet while going through

 

 

 

the printer.

 

 

3.

If the paper jam has cleared, print your document again.

 

 

If the paper jam has not cleared, try removing the rear access door.

 

 

1.

Unplug the printer, open the rear access door by turning the

 

 

 

knob counter-clockwise, and remove the door.

 

 

2.

Gently pull the jammed paper out of the printer, then replace the

 

 

 

rear access door.

 

 

3.

Plug the printer back in and turn it on.

 

 

When you have cleared the paper jam, print your document again.

 

 

 

 

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www.hp.com/photosmart