hp photosmart 1000 color printer user’s guide

Infrared (IR) solutions

Problem

Possible cause

Solution

 

 

 

A connection cannot be

The device from which you

Refer to the IR device’s documentation to check that it uses HP

established or the

are trying to print may not

JetSend IR protocol.

transmission seems to be

support HP JetSend.

 

taking longer than usual.

 

 

The IR device from which

• Position the IR device from which you are printing up to 3 feet

 

 

you are trying to print and

(1 meter) from the printer and within a 30-degree total angle

 

the printer are not

from the printer’s infrared lens.

 

positioned properly.

• Make sure the path between the two infrared devices is clear of

 

 

 

 

obstacles.

 

 

• Make sure the two infrared lenses are clean—free from dirt and

 

 

grease.

 

 

 

A connection cannot be

Bright lights may be

• Make sure that no bright light of any type is shining directly into

established or the

interfering with the signal.

either infrared lens.

transmission seems to be

 

• Position the device from which you are printing closer to the

taking longer than usual.

 

 

infrared lens on the printer.

 

 

 

 

 

The printer prints only part

The device from which you

Try to realign the devices within approximately 3–30 seconds. If the

of a page or document.

are printing may have been

print job does not resume, you must begin the printing process again.

 

moved out of range of the

 

 

printer’s infrared lens.

 

 

 

 

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HP 1000 manual Infrared IR solutions

1000 specifications

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