Solving Problems

The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, please call for service.

Paper Feeding Problems

Condition

Suggested solutions

 

 

Paper is jammed during

Clear the paper jam. See page 8.4.

printing.

 

 

 

Paper sticks together.

• Ensure that there is not too much paper in the paper tray.

 

The paper tray can hold up to 250 sheets of paper,

 

depending on the thickness of your paper.

 

• Make sure that you are using the correct type of paper. See

 

“Paper Specifications” on page A.6.

 

• Remove paper from the paper tray and flex or fan the paper.

 

• Humid conditions may cause some paper to stick together.

 

 

Multiple sheets of paper

• Different types of paper may be stacked in the paper tray.

do not feed.

Load the paper of only one type, size and weight.

 

• If multiple sheets have caused a paper jam, clear the paper

 

jam. See page 8.4.

 

 

Paper does not feed into

• Remove any obstructions inside the machine.

the machine.

• Paper has not been loaded correctly. Remove paper from the

 

tray and reload it correctly.

 

• There is too much paper in the paper tray. Remove excess

 

paper from the tray.

 

• The paper is too thick. Use only paper that meets the

 

specifications required by the machine. See “Paper

 

Specifications” on page A.6.

 

 

The paper keeps

• There is too much paper in the paper tray. Remove excess

jamming.

paper from the tray. If you are printing on special materials,

 

use the Bypass tray.

 

• An incorrect type of paper is being used. Use only paper that

 

meets the specifications required by the machine. See

 

“Paper Specifications” on page A.6.

 

• There may be debris inside the machine. Open the front

 

cover and remove the debris.

 

 

Transparencies stick

Use only the transparencies specifically designed for a laser

together in the paper

printer. Remove each transparency as it exits from the

exit.

machine.

 

 

Envelopes skew or fail to

Ensure that the paper guides are against both sides of the

feed correctly.

envelopes.

 

 

8.14 TROUBLESHOOTING

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Xerox WorkCentre PE16 manual Solving Problems, Paper Feeding Problems, Condition Suggested solutions
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WorkCentre PE16 specifications

The Xerox WorkCentre PE16 is a robust monochrome multifunction printer that caters to small and medium-sized businesses looking for reliability and efficiency in their printing tasks. This compact device is designed to deliver high-quality prints while also providing scanning and copying capabilities, making it a versatile solution for various office needs.

One of the standout features of the WorkCentre PE16 is its fast print speeds, reaching up to 30 pages per minute. This speed significantly enhances productivity, allowing users to accomplish more in less time. With a print resolution of up to 600 x 600 dpi, the printer ensures sharp text and clear images, meeting the demands of diverse printing tasks, from documents to presentations.

The WorkCentre PE16 incorporates advanced print technology that guarantees durability and performance. It uses a semi-conductor laser technology, which is known for its reliability and precision. Additionally, the printer supports various media sizes, accommodating everything from standard letter-sized paper to envelopes, which adds to its versatility.

Another remarkable feature is the printer's user-friendly control panel. The intuitive display makes it easy to navigate through various functions such as copying and scanning, reducing the learning curve for new users. Moreover, the device supports multiple connectivity options, including USB and Ethernet, allowing seamless integration into existing office networks.

The scanning capabilities of the WorkCentre PE16 are equally impressive. It includes an automatic document feeder (ADF) that simplifies the scanning process, enabling users to scan multi-page documents with ease. The scanner offers resolutions up to 600 x 600 dpi, ensuring that all scanned materials retain their quality and detail.

In terms of maintenance, the WorkCentre PE16 is designed for minimal downtime. The high-capacity toner cartridges are long-lasting, reducing the frequency of replacements and the overall cost of ownership. The printer's energy-efficient design also contributes to lower power consumption, aligning with modern sustainability goals.

In conclusion, the Xerox WorkCentre PE16 is an ideal choice for businesses seeking a reliable, multifunctional printer. With its fast print speeds, robust scanning capabilities, and user-friendly features, it is a comprehensive solution for today's demanding office environments. Whether it's for high-volume printing, efficient copying, or quality scanning, the WorkCentre PE16 stands out as a dependable workhorse in any small to medium-sized office.
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