Xerox WorkCentre PE16 Machine Printer cable is, Prints, but Loose or defective, Text is wrong

Condition	Possible cause	Suggested solutions
The machine	The printer cable is	Disconnect the printer cable and reconnect.
prints, but the	loose or defective.	Try a print job that you have already printed
text is wrong,		successfully. If possible, attach the cable
garbled, or		and the machine to another computer and
incomplete.		try a print job that you know works. Finally,
		try a new printer cable.
	The wrong printer	Check the application’s printer selection
	driver was selected.	menu to ensure that your machine is
		selected.
	The software	Try printing a job from another application.
	application is
	malfunctioning.
	The operating system is	Exit Windows and reboot the computer.
	malfunctioning.	Turn the machine off and then back on
		again.
Pages print, but	The toner cartridge is	Redistribute the toner. if necessary. See
are blank.	defective or out of	page 7.7.
	toner.	If necessary, replace the toner cartridge.
	The file may have blank	Check the file to ensure that it does not
	pages.	contain blank pages.
	Some parts, such as	Contact a service representative.
	the controller or the
	board, may be
	defective.
The illustrations	The setting in the	Print the document with selecting
print incorrectly	software application is	Download as Bit Image in the Advanced
in Adobe	wrong.	Options window of the Graphic properties.
Illustrator.
An error occurs	When the USB mode is	Change the USB mode to “Slow.” To do so,
repeatedly	set to “Fast,” some PC	follow these steps:
when you are	users may experience	1. Press Menu on the control panel until
printing with	poor USB
		“Machine Setup” appears on the top line
the USB	communication.
		of the display.
connection.
		2. Press the scroll button ( or ) until
		“USB Mode” appears on the bottom line,	8
		and press Enter.
		3. Press the scroll button ( or ) to select
		“Slow.”
		4. Press Enter to save the selection.
		5. Press Stop/Clear to return to Standby
		Mode.

TROUBLESHOOTING 8.17