Clear jammed documents and paper

6.Press Start/Enter.

7.Press 1 for new cartridge, or 2 for the old one.

When you put in a new cartridge, you must choose 1:New

When you put in a used cartridge, choose 2:Used. This helps you to check the correct amount of ink you have left.

TIP: If you mix up several used cartridges, it is not possible to check the correct amount of remaining ink. Once you have put in a new cartridge, use it until it is completely exhausted.

Clear jammed documents and paper

Document jams during transmission

If a document jams during transmission or copying, Remove jammed document appears in the display. DO NOT pull the document out of the slot. Doing so could harm your machine.

To clear document jam:

1.Open the control panel.

2. Carefully remove the jammed document.

3. Close the control panel firmly until it clicks into place.

Paper jams during printing

If the fax paper jams while you are receiving or printing, Remove jammed paper and press Cancel appears in the message.

If the paper is jammed in the printing area

1. Remove the jammed paper by pulling it out smoothly in the direction of the arrow as shown.

If the paper tears when it is being removed check to ensure that no small pieces have been left inside the machine.

2.Press Cancel.

3.If this was a fax, reprint the fax. For more information, see Reprinting faxes on page 52.

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