Table of contents

1 Product description

1

2

External component identification

3

 

Finding your hardware and software information

3

 

Locating hardware

3

 

Locating software

3

 

Front

4

 

Left side

5

 

Right side

6

 

Back

7

 

Top

8

 

Bottom

8

3

Illustrated parts catalog

9

 

Locating the serial number, product number, and model number

9

 

Computer major components

10

 

Cable Kit

12

 

Mass storage device

13

 

Miscellaneous parts

14

 

Sequential part number listing

15

4 Removal and replacement procedures

18

 

Preliminary replacement requirements

18

 

Tools required

18

 

Service considerations

18

 

Plastic parts

18

 

Cables and connectors

19

 

Drive handling

19

 

Grounding guidelines

20

 

Electrostatic discharge damage

20

 

Packaging and transporting guidelines

21

 

Component replacement procedures

22

 

Bottom cover

23

 

Rear cover

26

 

Hard drive

27

 

Memory module

29

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HP 20-k127cl Mobile, 20-k120us Mobile, 20-k121us Mobile, 20-k014ca Mobile, 20-k214 Mobile manual Table of contents