Troubleshooting

Diagnostics

Executing Ping or Link Tests from the Web Browser Interface

2. Click here.

 

1. Click here.

 

 

 

3.Select Ping Test (the default) or Link Test

6.Click on Start to begin the test.

4.For a Ping test, enter the IP address of the target device. For a Link test, enter the MAC address of the target device.

5. Select the number of tries (packets) and the timeout for

each try from the drop-down menus.

Troubleshooting

Figure 8-3. Ping and Link Test Screen on the Web Browser Interface

Successes indicates the number of Ping or Link packets that successfully completed the most recent test.

Failures indicates the number of Ping or Link packets that were unsuccessful in the last test. Failures indicate connectivity or network performance problems (such as overloaded links or devices).

Destination IP/MAC Address is the network address of the target, or destination, device to which you want to test a connection with the switch. An IP address is in the X.X.X.X format where X is a decimal number between 0 and 255. A MAC address is made up of 12 hexadecimal digits, for example, 08000c-070a00.

Number of Packets to Send is the number of times you want the switch to attempt to test a connection.

Timeout in Seconds is the number of seconds to allow per attempt to test a connection before determining that the current attempt has failed.

To halt a Link or Ping test before it concludes, click on the Stop button. To reset the screen to its default settings, click on the Defaults button.

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