HP 19-2113w, 23-p020t, 23-p029c Speakers and sound, Internet access, Symptom, Possible solution

Speakers and sound

Symptom Possible solution

Volume is very low or unsatisfactory

Be sure that you connected the speakers to the audio-out (black) jack on the back of the computer. (Additional audio jacks are used for multiple-channel speakers.) Detached non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not produce satisfactory sound. Replace the non-powered speakers with powered speakers.

No sound is produced 1. From the Start screen, type control panel, select Control Panel, and then select System and Security.

2.Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot audio playback.

Be sure that you connected powered speakers and that they are turned on.

Turn off your computer, and then disconnect and reconnect the speakers. Be sure that the speakers are connected to an audio jack, not a microphone or headphone jack.

To resume from Sleep mode, press the Sleep button (select models only), or press esc.

Unplug headphones if they are connected to your computer (or speaker system).

Internet access

Symptom	Possible solution
Cannot connect to the	1.	From the Start screen, type control panel, and then select Control Panel.
Internet	2.	Under Network and Internet, select Connect to the Internet.
	Verify that you are using the proper cables for your Internet connection type. Your computer might have a
	dial-up modem and an Ethernet network adapter (also called a network interface card, or NIC). A modem
	uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to a local
	area network (LAN). Do not connect a telephone cable to the network adapter, and do not connect a network
	cable to a telephone line; doing so might damage the network adapter.
	Run the wireless setup wizard.
	1.	From the Start screen, type control panel, select Control Panel, select Network and Internet, and
		then select Network and Sharing Center.
	2.	In the Network and Sharing Center window, select Set up a new connection or network to open the
		wizard, and then follow the on-screen instructions.

If your system has an external antenna, try moving the antenna to a better position. If the antenna is internal, try moving the computer.

Try to connect again later, or contact your ISP for assistance.

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