Symptom | Possible solution | |
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| |
Software program | If any of your | |
and hardware driver | using HP Recovery Manager (select models only). | |
reinstallation | NOTE: Do not use HP Recovery Manager to reinstall software programs provided on CDs or DVDs included in | |
| ||
| the computer box. Reinstall these programs directly from the CDs or DVDs. | |
| Before you uninstall a program, be sure that you have a way to reinstall it. Confirm that it is still available from the | |
| original source (for example, discs or the Internet). Or, confirm that the program is in the list of programs you can | |
| reinstall from HP Recovery Manager (see the steps directly below). | |
| NOTE: Some features might not be available on systems that are shipped without a version of Microsoft | |
| Windows. | |
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| |
| To check the list of installable programs or to reinstall a program in HP Recovery Manager: | |
| 1. | From the Start screen, type recovery, and then select HP Recovery Manager. If prompted, click Yes to |
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| allow the program to continue. |
| 2. | Select Drivers and Applications Reinstall. A list of programs opens. Check to see if the program you want to |
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| reinstall is listed. |
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| |
| To uninstall a program: | |
| 1. | Close all software programs and folders. |
| 2. | From the Start screen, type control panel, and then select Control Panel. |
| 3. | Under Programs, select Uninstall a program. |
| 4. | Select the program you want to remove, and then select Uninstall. |
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