Symptom | Possible solution | |
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Cursor does not respond | Press num lock on the keyboard to turn off num lock, so that the arrow keys on the number keypad can be | |
to the arrow keys on the | used. | |
number keypad |
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Cursor does not respond | 1. | Press alt+tab to navigate to an open program. |
to mouse movement | 2. | Press ctrl+s to save your changes in the selected program (ctrl+s is the keyboard shortcut for the Save |
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| command on |
| 3. | Repeat step 1 and step 2 to save changes in all open programs. |
| 4. | Press the power button to turn off the computer. |
| 5. | After the shutdown is complete, disconnect and reconnect the mouse cable to the back of your |
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| computer, and then restart your computer. |
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