Print a cleaning page (touchscreen control panel) .......................................
108
Inspect the toner cartridge for damage ....................................................................
Check the paper and printing environment ...............................................................
110
Use paper that meets HP specifications .....................................................
Check the product environment ................................................................
Check print job settings ..........................................................................................
Check the EconoMode setting ..................................................................
Use the print driver that best meets your printing needs ..............................................
111
The product does not print or it prints slowly ............................................................................
112
The product does not print ......................................................................................
The product prints slowly ........................................................................................
113
Solve walk-up USB printing problems ......................................................................................
114
The USB Flash Drive menu does not open when you insert the USB accessory ...............
The file does not print from the USB storage accessory ...............................................
The file that you want to print is not listed in the USB Flash Drive menu ........................
115
Solve direct connection problems ...........................................................................................
116
Solve wired network problems ...............................................................................................
117
Poor physical connection .......................................................................................
The computer is using the incorrect IP address for the product .....................................
The computer is unable to communicate with the product ...........................................
118
The product is using incorrect link and duplex settings for the network .........................
New software programs might be causing compatibility problems ..............................
The computer or workstation might be set up incorrectly .............................................
The product is disabled, or other network settings are incorrect ...................................
Solve wireless network problems ............................................................................................
119
Wireless connectivity checklist ................................................................................
The product does not print after the wireless configuration completes ...........................
The product does not print, and the computer has a third-party firewall installed ...........
120
The wireless connection does not work after moving the wireless router or product ........
Cannot connect more computers to the wireless product .............................................
The wireless product loses communication when connected to a VPN ..........................
The network does not appear in the wireless networks list ..........................................
The wireless network is not functioning .....................................................................
121
Perform a wireless network diagnostic test ................................................................
Reduce interference on a wireless network ...............................................................
122
Solve product software problems with Windows ......................................................................
123
A print driver for the product is not visible in the Printer folder ....................................
An error message was displayed during the software installation ................................
The product is in Ready mode, but nothing prints ......................................................
Solve product software problems with Mac OS X .....................................................................
125
The print driver is not listed in the Print & Fax or Print & Scan list .................................
viii
ENWW