HP 4311S manual

HP ProBook 4310s Notebook PC

HP ProBook 4311s Notebook PC (People’s Republic of

China only)

Maintenance and Service Guide

Document Part Number: 531680-001

August 2009

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.

Contents

HP ProBook 4310s Notebook PC HP ProBook 4311s Notebook PC (People’s Republic of Maintenance and Service Guide Page Safety warning notice 1Product description 2External component identification 3 Illustrated parts catalog 4 Removal and replacement procedures 5 Computer Setup 6 Specifications 7 Screw listing 8 Backup and recovery 9 Connector pin assignments 10Power cord set requirements 11Recycling Index Product description Page Page Page Page Page Page Page External component identification Display Top components Page Keys Lights Pointing devices Front components Right-sidecomponents Left-sidecomponents Bottom components Illustrated parts catalog Service tag Computer major components Page Page Page Page Page Page Cable Kit Display assembly subcomponents Page Plastics Kit Mass storage devices Miscellaneous parts Sequential part number listing Page Page Page Page Page Removal and replacement procedures Preliminary replacement requirements Plastic parts Cables and connectors Drive handling Electrostatic discharge damage Packaging and transporting guidelines Workstation guidelines Equipment guidelines Component replacement procedures Computer feet Battery SIM Hard drive Page Page WLAN module Before removing the WLAN module, follow these steps: Remove the WLAN module: 3.Lift the left side of the cover 2 to detach it from the computer Remove the memory/wireless module compartment cover Page Memory module Before removing the memory module, follow these steps: Remove the memory/wireless module compartment cover (see “WLAN module” on page Remove the memory module: WWAN module Before removing the WWAN module, follow these steps: Remove the WWAN module: 2.Disconnect the WWAN antenna cables 1 from the terminals on the WWAN module 4.Remove the WWAN module 3 by pulling it away from the slot at an angle Optical drive Page Keyboard and switch cover Page Page Page Speakers Palm rest Page Display assembly Before removing the display assembly, follow these steps: Disconnect the wireless antenna cables from the WLAN module (see “WWAN module” on page Page Page Remove the five Torx T8M2.5×6.0 screws The 13.Lift the display assembly 3 straight up and remove it Remove the four rubber screw covers Page Page Page Page Page Top cover Before removing the top cover, follow these steps: 5.Remove the following components: a.Hard drive (see “Hard drive” on page 4-9) b.Memory/wireless module compartment cover (see “WLAN module” on page 4-12) Page Page USB board Bluetooth module Page Modem module Before removing the modem module, follow these steps: Page Modem module cable Power connector cable Power button board ✎The power button board spare part kit includes two cables Before removing the power button board, follow these steps: Remove the power button board: Release the two ZIF connectors System board ✎The system board spare part kit includes replacement thermal material Before removing the system board, follow these steps: ■SIM (see “SIM” on page 4-8) ■WLAN module (see “WLAN module” on page 4-12) Page Page Network cable Fan and heat sink ✎The fan and heat sink spare part kits include replacement thermal material Before removing the fan and heat sink, follow these steps: Page Page RTC battery Processor Page Computer Setup Starting Computer Setup Using Computer Setup Restoring factory settings in Computer Setup Computer Setup menus Security menu Diagnostics menu System Configuration menu Page Specifications Computer specifications 13.3-indisplay specifications Hard drive specifications Blu-rayROM DVD±R/RW SuperMulti Double-LayerDrive specifications DVD±RW and CD-RWSuperMulti Double-LayerDrive specifications DVD-ROMDrive specifications System DMA specifications System memory map specifications System interrupt specifications System I/O address specifications Page Screw listing Phillips PM2.0×6.0 captive screw Phillips PM2.5×11.0 captive screw Phillips PM3.0×4.0 screw Phillips PM2.5×4.0 screw Phillips PM2.5×8.0 screw Slotted Torx T8M2.5×7.0 screw Page Torx T8M2.5×6.0 screw Page Phillips PM2.0×4.0 screw Page Phillips PM2.0×5.0 screw Phillips PM2.0×2.0 broadhead screw Phillips PM2.0×3.0 screw Phillips PM2.0×9.0 captive screw Page Backup and recovery Backup and recovery in Windows Vista Backing up your information Edit > Paste 1.Select Start > All Programs > Maintenance > Backup and Restore Center Performing a recovery Using the Windows recovery tools To recover information you previously backed up, follow these steps: To recover your information using Startup Repair, follow these steps: 1.If possible, back up all personal files Using f11 To recover the original hard drive image using f11, follow these steps: Using a Windows Vista operating system DVD (purchased separately) Worldwide Telephone Numbers ✎This process takes several minutes Backup and recovery in Windows XP Recovering your information Recovering the operating system and programs Connector pin assignments Audio-in(microphone) Audio-out(headphone) External monitor HDMI RJ-11(modem) RJ-45(network) Universal Serial Bus Power cord set requirements Requirements for all countries and regions Requirements for specific countries and regions Recycling Battery Page Page Page Page Page Index