Chapter 2

Cable typeAction

 

 

Power cable

The power cable is connected between the

 

scanner and an AC outlet.

 

● Ensure that the power cable is securely

 

connected between the scanner and a live

 

electrical outlet or surge protector.

 

● If the power cable is connected to a surge

 

protector, ensure that the surge protector is

 

plugged into an outlet and turned on.

 

● Disconnect the power cable from the scanner

 

and turn off the computer. After 60 seconds,

 

reconnect the power cable to the scanner, and

 

then turn on the computer, in that order.

 

 

USB cable

The USB cable is connected between the scanner

 

and the computer.

 

● Use the cable that was included with the

 

scanner. Another USB cable might not be

 

compatible with the scanner.

 

● Ensure that the USB cable is securely

 

connected between the scanner and the

 

computer.

 

For additional USB troubleshooting information,

 

see www.hp.com/support, select your country/

 

region, and then use the search tool to find USB

 

troubleshooting topics.

 

 

Note On a Macintosh computer, use the Apple System Profiler to ensure that the scanner is connected to the computer correctly.

Additional troubleshooting information

To solve other problems with the scanner or the transparent materials adapter, see the on-screen Help:

1Open the HP Director software.

2Click Help, and then click HP Scanjet 4600 series scanner.

To solve problems with the scanner software, see the HP Image Zone software on-screen help. You can also visit www.hp.com/support for online support options.

18

HP Scanjet 4600 series scanner