3 Customer support
This section contains support information, including phone numbers and website information.
Accessibility website options
Customers with disabilities can get help with HP products by visiting
www.hp.com/accessibility.
HP website
Visit www.hp.com to:
●Learn tips for scanning more effectively and creatively.
●Access HP Scanjet driver updates and software.
●Register your product.
●Subscribe to newsletters, driver and software updates, and support alerts.
●Purchase accessories.
Support process
The HP support process works most effectively if you perform the following steps in the order specified:
1Review the
2Access the HP Customer Support Website for support. If you have access to the Internet, you can obtain a wide range of information about your scanner. Visit the HP website for product help, drivers, and software updates at www.hp.com/support. The HP Customer Support Website is available in the following languages: Dutch, English, French, German, Italian, Portuguese, Spanish, Swedish, Traditional Chinese, Simplified Chinese, Japanese, Korean. (Danish, Finnish, and Norwegian support information is available in English only.)
3Access HP
4Contact your local HP dealer. If your scanner has a hardware failure, take it to your local HP dealer for a solution. Service is free during your scanner’s limited warranty period. After the warranty period, the dealer will quote a service charge.
Contact the HP Customer Support Center for support by phone. Please consult the following website to check the details and conditions of phone support in your country/region: www.hp.com/support. As a part of HP’s continuing efforts to improve phone support information services, we advise you to check the HP website on a regular basis for new information
20 | HP Scanjet 4600 series scanner |
