Customer support

regarding service features and delivery. If you cannot solve the problem by using the above options, call HP while you are in front of your computer and scanner. For faster service, please be prepared to provide the following information:

The scanner’s model number (located on the scanner)

The scanner’s serial number (located on the scanner)

The computer’s operating system

The version of the scanner software (located on the scanner’s CD label)

Messages displayed at the time the situation occurred

The applicable conditions for HP phone support are subject to change without notice.

Telephone support is free from the date of purchase for the period specified unless otherwise noted.

Locations

Free phone support period

Africa

30 days

Asia Pacific

1 year

Canada

1 year

Europe

1 year (see the following tables for

 

details for each country)

Latin America

1 year

Middle East

30 days

United States

90 days

Phone support in the United States

Support is available both during and after the warranty period.

Within the period of your warranty, telephone support is provided free of charge. Call 800-HPINVENT (800-474-6836). U.S. phone support is available in both English and Spanish 24 hours a day, 7 days a week (days and hours of support may change without notice).

After the warranty period, call 800-HPINVENT (800-474-6836). Charges are $25.00 U.S. per issue, and are charged to your credit card. If you think your HP product needs service, call the HP Customer Support Center, which can help determine if service is required.

Phone support in Europe, Middle East, and Africa

HP Customer Support Center phone numbers and polices may change. Visit the following website to check the details and conditions of phone support in your country/region: www.hp.com/support.

User's Manual

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HP 4600 manual Phone support in the United States, Phone support in Europe, Middle East, and Africa