Troubleshooting
Uninstall the software
Use the following steps to remove the software.
●Do one of the following:
–From the Start menu, point to Programs or All Programs, point to HP, point to the name of your scanner or to Scanners, and click Uninstall Software.
–Click Start, point to Settings, and click Control Panel (in Windows XP, click Start, and click Control Panel). Click Add/Remove Programs, select the HP Image Zone software, and click Add/Remove (or Change, depending on your version of Windows). The HP Install Wizard appears.
●Click Next.
●Select Remove and click Next.
The software is removed from your computer.
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