5 Maintaining and troubleshooting
This chapter explains basic printer maintenance and troubleshooting. You can find information about the state of the printer and the print cartridges from the Toolbox (Windows), the HP Printer Utility (Mac OS), and the Toolbox software for PDAs (Pocket PC and Palm OS) if you have one of these installed. You can also perform maintenance functions from these utilities.
Maintaining the printer
The printer does not require scheduled maintenance, except for replacing the ink service module. (See Replacing the ink service module.) You should attempt, however, to keep the printer free of dust and debris. This cleaning keeps the printer in peak condition and might also make the diagnosis of problems easier.
WARNING! Turn off the printer and unplug the power cord before cleaning the printer. If using the optional battery, turn off the printer and remove the battery before cleaning.
Cleaning the printer
When you clean the printer, follow these guidelines:
•Clean the outside of the printer with a soft cloth moistened with mild detergent and water.
NOTE: Clean the printer only with water or water mixed with a mild detergent. Using other cleaners or alcohol can damage the printer.
•Clean the inside of the front access cover with a dry,
CAUTION: Be careful not to touch the rollers. Skin oils on the rollers can cause print quality problems.
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