Wrong colors are printing

Check the print settings

•Make sure Print in Grayscale is not selected in the printer driver. See Changing print settings.

•For Windows, try adjusting the Saturation, Brightness and Color Tone in the printer driver. For the Mac OS, adjust these settings from the Color Options panel under Paper Type/Quality, in the Print dialog box.

Check the print cartridges

Check to make sure that both cartridges are installed and functioning correctly. Print cartridges might need to be cleaned. See Cleaning the print cartridges. Print cartridges might have run out of ink. Replace any empty cartridge. Try removing and reinstalling the cartridges, making sure they snap firmly into place. See Replacing the print cartridges.

Printout shows bleeding colors

Check the print settings

•When you print documents that use more ink, allow more time for the pages to dry before handling or stacking the printouts. This is especially true for transparencies and photo papers. In the printer driver, select Best mode, and also increase the ink drying time and reduce the ink saturation using the

ink volume control under the advanced color features (Windows) or ink features (Mac OS). However, note that decreasing ink saturation might give printouts a “washed-out” quality.

•Color documents that have rich, blended colors can wrinkle or smear when printed using Best mode. Try using Normal or Fast Normal mode to reduce ink, or use HP Premium Paper designed for printing vivid color documents.

•Check that the correct media type is selected in the printer driver.

•For Windows, try adjusting the Saturation, Brightness and Color Tone in the printer driver. For the Mac OS, adjust these settings from the Color Options panel under Paper Type/Quality, in the Print dialog box.

Check the print cartridges

Check to make sure that both cartridges are installed and functioning correctly. Print cartridges might need to be cleaned. See Cleaning the print cartridges. Print cartridges might have run out of ink. Replace any empty cartridge. Try removing and reinstalling the cartridges, making sure they snap firmly into place. See Replacing the print cartridges.

Resolving printing problems 87